Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in net2phone, automatically log the activity on the contact's record in Kommo.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Kommo Explore Kommo →

Triggers

New contact or lead

Fires when a new contact or lead is added to Kommo.

Contact updated

Fires when a field on a contact changes in Kommo.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Kommo.

Deal won

Fires when a deal is marked won in Kommo.

Actions

Create or update contact

Creates or updates a contact in Kommo.

Create deal

Creates a new deal in Kommo.

Update record stage

Moves a deal or record to a new stage in Kommo.

Log activity

Logs a call, email, or note against a record in Kommo.

net2phone Explore net2phone →

Triggers

New inbound SMS

Fires when a new text message is received in net2phone.

New call

Fires when a new call comes in or out through net2phone.

Missed call

Fires when a call is missed in net2phone.

Call recording ready

Fires when a call recording finishes processing in net2phone.

Actions

Send an SMS or MMS

Sends a text message through net2phone.

Place an outbound call

Starts an outbound call via net2phone.

Create or update a contact

Creates or updates a contact in net2phone.

Send a voice message

Sends a recorded voice message via net2phone.

Send text messages to newly created leads When a new lead is created in Kommo, automatically send a welcome SMS via net2phone to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Kommo, send an automated SMS via net2phone to confirm details with the client. See details

See all Kommo + net2phone integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Kommo and net2phone?

Yes — describe it in the box above and Knit's Integrations Agent researches Kommo and net2phone's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Kommo and net2phone help track phone communications?

Inbound calls, text messages, and missed calls handled in net2phone can automatically log activities or update lead profiles directly inside Kommo.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Kommo can prompt net2phone to send an automated SMS confirmation or message to the client.