Send customer feedback surveys on closed deals

When a deal is marked won in Kommo, automatically add the customer as a respondent in Typebot to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Kommo Explore Kommo →

Triggers

New contact or lead

Fires when a new contact or lead is added to Kommo.

Contact updated

Fires when a field on a contact changes in Kommo.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Kommo.

Deal won

Fires when a deal is marked won in Kommo.

Actions

Create or update contact

Creates or updates a contact in Kommo.

Create deal

Creates a new deal in Kommo.

Update record stage

Moves a deal or record to a new stage in Kommo.

Log activity

Logs a call, email, or note against a record in Kommo.

Typebot Explore Typebot →

Triggers

New form response

Fires when a form is submitted in Typebot.

Survey completed

Fires when a respondent finishes a survey in Typebot.

Response updated

Fires when an existing response is edited in Typebot.

Actions

Create or update form

Creates or updates a form or survey in Typebot.

Retrieve a response

Looks up a specific form response in Typebot.

Add a respondent

Adds a respondent or contact to a form in Typebot.

Convert form responses into CRM contacts When a prospect submits a new form response in Typebot, automatically create or update their contact profile in Kommo. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in Typebot, automatically log the activity under their profile in Kommo so reps see customer sentiment. See details

See all Kommo + Typebot integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between Kommo and Typebot?

Yes — describe it in the box above and Knit's Integrations Agent researches Kommo and Typebot's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Kommo?

Yes, inbound responses from Typebot can instantly generate new lead records or deals in Kommo without manual data entry.

Can I send survey invitations based on deal updates in Kommo?

Yes, when a deal is won or updated in Kommo, you can automatically add the contact as a respondent in Typebot to collect feedback.