KrispCall WhatsApp Business

KrispCall + WhatsApp Business Integrations, Built by an AI Agent

Put KrispCall + WhatsApp Business to work with AI and enterprise-grade automation

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See the kind of workflows teams build with KrispCall and WhatsApp Business below — describe the exact one you want above and the Agent builds it on demand.

KrispCall + WhatsApp Business When a new voicemail is received in KrispCall, send a notification via WhatsApp Business. See details
Forward missed call alerts via backup text messages When a missed call occurs in KrispCall, automatically send an SMS from WhatsApp Business to notify team members or confirm receipt with the caller. See details
Sync contact records across business communications channels When a new inbound SMS is received in WhatsApp Business, automatically create or update a contact profile in KrispCall to keep customer address books identical. See details
Send secondary voice messages after completed recordings When a call recording is ready in KrispCall, automatically send a voice message in WhatsApp Business to follow up on secondary service lines. See details

Browse the full workflow library →

Looking to achieve something else with KrispCall and WhatsApp Business?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for KrispCall and WhatsApp Business

Everything KrispCall and WhatsApp Business can do inside a workflow — the triggers that start one and the actions that run when it fires.

KrispCall Explore KrispCall →

A cloud telephony system that provides virtual phone numbers, call management, and SMS capabilities for global sales and support.

Triggers
Call Event

Triggers when a call related activity is created.

New Contact

Triggers when a new contact is added in your workspace.

New SMS/MMS Sent

Triggers when a new message is sent

New SMS_MMS

Triggers when a new sms or mms arrives.

New Voicemail

Triggers when a new voicemail is received.

Actions
Add Contact

Add a new contact in your workspace.

Delete Contacts

Delete single or multiple contacts in your workspace.

Send MMS

Allows you to send a multimedia text message.

Send SMS

Allows you to send a text message.

WhatsApp Business Explore WhatsApp Business →

A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.

Triggers
Message Status Updated

Triggers when a message you sent changes status (sent, delivered, read, or failed).

New Message Received

Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.

Actions
Send Freeform Message

Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.

Send Media Message

Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.

Send Template Message

Sends a template message to a WhatsApp user.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about KrispCall + WhatsApp Business

Is there a pre-built KrispCall + WhatsApp Business automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches KrispCall and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built KrispCall or WhatsApp Business connector?

No. The Agent works whether or not KrispCall or WhatsApp Business already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect two different phone and SMS platforms?

Linking KrispCall with WhatsApp Business lets teams bridge separate communication systems, cross-notify staff about missed calls, and keep contact records consistent across carriers.

Can I automatically send texts from one platform when calls are missed on another?

Yes, a missed call detected in KrispCall can immediately instruct WhatsApp Business to dispatch an automated text reply.

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