Kustomer + Google Business Profile Integrations, Built by an AI Agent
Put Kustomer + Google Business Profile to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Kustomer and Google Business Profile
See the kind of workflows teams build with Kustomer and Google Business Profile below — describe the exact one you want above and the Agent builds it on demand.
Kustomer + Google Business Profile
Create customer service tickets in Kustomer when new reviews are posted on Google Business Profile.
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Open tickets for low ratings
When a low-rated review arrives in Google Business Profile, create a ticket in Kustomer.
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Request reviews after support
When a ticket is solved in Kustomer, send a review request from Google Business Profile.
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Sync customers
When a new requester is created in Kustomer, create or update the customer in Google Business Profile.
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Browse the full workflow library →
Looking to achieve something else with Kustomer and Google Business Profile?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Kustomer and Google Business Profile
Everything Kustomer and Google Business Profile can do inside a workflow — the triggers that start one and the actions that run when it fires.
Kustomer Explore Kustomer →
Kustomer is an omnichannel customer service CRM platform for managing customer support tickets and service conversations.
TriggersTriggers when a new conversation is created.
Triggers when a conversation is updated.
Triggers when a new customer is created.
Triggers when a customer is updated.
Triggers when a new message is created.
Triggers when a message is updated.
Creates a Conversation
Create a new customer in Kustomer
Creates a Note
Creates a User
Update a Conversation
Update an existing customer in Kustomer
Google Business Profile Explore Google Business Profile →
Google Business Profile is a management tool that enables business owners to customize their online business listing on Google Search and Maps.
TriggersTriggers when a new review is created.
Triggers when an existing review is updated. New reviews do not trigger this; use New Review for that.
Creates a post for a specified location.
Creates a reply for a specified review or updates the reply if one already exists. This action is best used with the Google My Business New Review trigger.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Other Reviews & Reputation apps on Knit
Explore more Reviews & Reputation integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Appbot
Appbot is an app review monitoring and sentiment analysis tool that aggregates feedback from mobile app stores and online review platforms.
Arrivala
Arrivala is an automated review collection platform that helps businesses collect, manage, and display customer feedback and online ratings.
betterbunch
Betterbunch is a customer review management platform that helps businesses request, collect, and manage online reviews from clients.
Birdeye
Birdeye is a customer experience and review management platform that gathers feedback, manages online reputation, and drives local reviews.
Chekkit
Chekkit is a local customer interaction platform offering review management, web chat, text messaging, and text-to-pay tools.
Climbo Classic
A review management software that helps local businesses generate, manage, and showcase online customer reviews on Google and social media.
Cloutly
A review management platform that helps businesses collect, aggregate, and display customer reviews across multiple channels.
Dandy
Dandy is an automated reputation management platform that helps businesses monitor and process online review removals.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Kustomer + Google Business Profile
Is there a pre-built Kustomer + Google Business Profile automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Kustomer and Google Business Profile's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Kustomer or Google Business Profile connector?
No. The Agent works whether or not Kustomer or Google Business Profile already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can a bad review open a ticket?
Yes. When a low-rated review arrives in Google Business Profile, Kustomer can create a ticket.
Can solved tickets ask for a review?
When a ticket is solved in Kustomer, Google Business Profile can send a review request.