Kustomer + Microsoft SharePoint Integrations
Put Kustomer + Microsoft SharePoint to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Kustomer and Microsoft SharePoint
See the kind of workflows teams build with Kustomer and Microsoft SharePoint below — describe the exact one you want above and the Agent builds it on demand.
Kustomer + Microsoft SharePoint
When a message is created in Kustomer, archive conversation transcripts to Microsoft SharePoint.
Broadcast SLA breaches to team collaboration channels
When an SLA is breached in Kustomer, automatically share an urgent update in Microsoft SharePoint so team leaders can intervene.
See details
Create support tickets from team updates
When a new update requiring support is posted in Microsoft SharePoint, automatically create a ticket in Kustomer to ensure proper tracking.
See details
Sync support ticket progress to internal task boards
When a ticket status changes in Kustomer, automatically update the corresponding task in Microsoft SharePoint so engineering and product teams stay informed.
See details
Browse the full workflow library →
Looking to achieve something else with Kustomer and Microsoft SharePoint?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Kustomer and Microsoft SharePoint
Everything Kustomer and Microsoft SharePoint can do inside a workflow — the triggers that start one and the actions that run when it fires.
Kustomer Explore Kustomer →
Kustomer is an omnichannel customer service CRM platform for managing customer support tickets and service conversations.
TriggersTriggers when a new conversation is created.
Triggers when a conversation is updated.
Triggers when a new customer is created.
Triggers when a customer is updated.
Triggers when a new message is created.
Triggers when a message is updated.
Creates a Conversation
Create a new customer in Kustomer
Creates a Note
Creates a User
Update a Conversation
Update an existing customer in Kustomer
Microsoft SharePoint Explore Microsoft SharePoint →
Microsoft SharePoint is a web-based collaboration platform that enables organizations to store, share, organize, and manage documents across enterprise teams.
Knit's Integrations Agent builds Microsoft SharePoint's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Microsoft SharePoint's API.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Team Collaboration apps on Knit
Explore more Team Collaboration integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Beekeeper
Beekeeper is a team collaboration and mobile communication platform designed to connect frontline employees with operational news and workplace tools.
Blink
Blink is an employee app and frontline collaboration platform that connects workforce teams through newsfeeds, messaging, and access to documents.
BlogIn
BlogIn is an internal company blog software that acts as an internal knowledge base and team news sharing tool.
Bonusly
An employee recognition and rewards platform that enables peers to celebrate achievements and exchange praise.
Brief
Brief is a productivity and team collaboration tool combining group messaging, video calling, task management, and file sharing.
Chatter
An enterprise social network built into Salesforce for internal team messaging, file sharing, and project updates.
Clinked
Clinked is a cloud-based client portal and collaboration platform for sharing files, managing projects, and communicating with clients.
Confluence Cloud
A cloud-hosted wiki and documentation workspace designed for teams to create, collaborate on, and store project knowledge.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Kustomer + Microsoft SharePoint
Is there a pre-built Kustomer + Microsoft SharePoint automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Kustomer and Microsoft SharePoint's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Kustomer or Microsoft SharePoint connector?
No. The Agent works whether or not Kustomer or Microsoft SharePoint already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why should we connect our team collaboration tool with our ticketing system?
Connecting Microsoft SharePoint and Kustomer keeps cross-functional teams aligned on customer issues without forcing everyone to log into separate platforms.
Can critical support ticket updates automatically post to internal team spaces?
Yes, key events like ticket status updates or SLA breaches in Kustomer can automatically post announcements directly into Microsoft SharePoint.