Log canceled subscriptions on CRM deals

When a subscription is canceled in Razorpay, update the deal stage in Kylas so sales reps can attempt churn recovery.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Kylas Explore Kylas →

Triggers

New contact or lead

Fires when a new contact or lead is added to Kylas.

Contact updated

Fires when a field on a contact changes in Kylas.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Kylas.

Deal won

Fires when a deal is marked won in Kylas.

Actions

Create or update contact

Creates or updates a contact in Kylas.

Create deal

Creates a new deal in Kylas.

Update record stage

Moves a deal or record to a new stage in Kylas.

Log activity

Logs a call, email, or note against a record in Kylas.

Razorpay Explore Razorpay →

Triggers

New customer

Fires when a new customer is created in Razorpay.

Subscription canceled

Fires when a subscription is canceled in Razorpay.

New invoice generated

Fires when a new invoice is generated in Razorpay.

Payment failed

Fires when a payment attempt fails in Razorpay.

Actions

Create customer

Creates a new customer in Razorpay.

Create subscription

Creates a new subscription in Razorpay.

Cancel subscription

Cancels an existing subscription in Razorpay.

Update customer

Updates a customer's billing details in Razorpay.

Convert won deals into paying customers When a deal is marked won in Kylas, automatically create a new customer in Razorpay to start subscription billing. See details

Track invoice generation in customer activity logs When a new invoice is generated in Razorpay, log an activity record on the contact profile in Kylas. See details

See all Kylas + Razorpay integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log canceled subscriptions on CRM deals” between Kylas and Razorpay?

Yes — describe it in the box above and Knit's Integrations Agent researches Kylas and Razorpay's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Razorpay and Kylas help sales teams?

Sales representatives can track subscriber status, renewals, and churn directly within Kylas without needing access to financial tools.

Can a won deal automatically convert into an active billing customer?

Yes, winning a deal in Kylas can instantly create a corresponding customer account in Razorpay to streamline invoicing.