Open onboarding support tickets for newly closed deals
When a deal is won in LassoCRM, automatically create a ticket in tawk.to so support engineers can initiate customer onboarding.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
LassoCRM Explore LassoCRM →
TriggersFires when a new contact or lead is added to LassoCRM.
Fires when a field on a contact changes in LassoCRM.
Fires when a deal, case or record moves to a new stage in LassoCRM.
Fires when a deal is marked won in LassoCRM.
Creates or updates a contact in LassoCRM.
Creates a new deal in LassoCRM.
Moves a deal or record to a new stage in LassoCRM.
Logs a call, email, or note against a record in LassoCRM.
tawk.to Explore tawk.to →
TriggersFires when a new support ticket or chat conversation starts in tawk.to.
Fires when a ticket's status changes in tawk.to.
Fires when a ticket in tawk.to is assigned to an agent.
Fires when a ticket in tawk.to breaches its response SLA.
Creates a new ticket in tawk.to.
Updates a ticket's status in tawk.to.
Assigns a ticket in tawk.to to an agent.
Posts a reply or internal note on a ticket or conversation in tawk.to.
More LassoCRM + tawk.to workflows
Log activity in CRM when customer tickets are created
When a new ticket is created in tawk.to, automatically log activity in LassoCRM so account managers stay informed of open customer issues.
See details
Update deal stages when critical support SLAs are breached
If an SLA is breached in tawk.to, automatically update the deal stage in LassoCRM to alert sales leaders of potential account risks.
See details
See all LassoCRM + tawk.to integrations → · Browse the full workflow library →
Common questions
Can Knit build “Open onboarding support tickets for newly closed deals” between LassoCRM and tawk.to?
Yes — describe it in the box above and Knit's Integrations Agent researches LassoCRM and tawk.to's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking LassoCRM and tawk.to?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in LassoCRM can automatically generate a ticket in tawk.to for implementation support.