Segment contacts based on inbound text messages
When an inbound SMS is received in WhatsApp Business, update the sender's subscriber record in Lead Forensics by assigning them to a targeted audience segment.
See all Lead Forensics + WhatsApp Business integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Lead Forensics Explore Lead Forensics →
TriggersFires when a new subscriber is added in Lead Forensics.
Fires when a campaign is sent from Lead Forensics.
Fires when a subscriber unsubscribes in Lead Forensics.
Adds or updates a subscriber in Lead Forensics.
Creates or sends a campaign from Lead Forensics.
Adds a subscriber to a segment in Lead Forensics.
WhatsApp Business Explore WhatsApp Business →
TriggersFires when a new text message is received in WhatsApp Business.
Fires when a new call comes in or out through WhatsApp Business.
Fires when a call is missed in WhatsApp Business.
Fires when a call recording finishes processing in WhatsApp Business.
Sends a text message through WhatsApp Business.
Starts an outbound call via WhatsApp Business.
Creates or updates a contact in WhatsApp Business.
Sends a recorded voice message via WhatsApp Business.
More Lead Forensics + WhatsApp Business workflows
Send instant welcome SMS messages to new leads
When a contact subscribes to a list in Lead Forensics, dispatch an SMS message through WhatsApp Business to give them instant access to introductory offers.
See details
Turn missed calls into email subscribers
When a call is missed in WhatsApp Business, automatically add the caller's contact information as a subscriber in Lead Forensics for automated nurture campaigns.
See details
See all Lead Forensics + WhatsApp Business integrations → · Browse the full workflow library →
Common questions
Can Knit build “Segment contacts based on inbound text messages” between Lead Forensics and WhatsApp Business?
Yes — describe it in the box above and Knit's Integrations Agent researches Lead Forensics and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send automated text messages when someone joins a marketing list?
Yes, as soon as a subscriber signs up in Lead Forensics, you can send a targeted SMS or voice message through WhatsApp Business to increase engagement.
How can missed phone calls feed into email marketing flows?
When a prospect calls and leaves a missed call in WhatsApp Business, their contact details are added as a subscriber in Lead Forensics to receive follow-up emails.