Dispatch agreements during chat handoffs

Whenever a chat conversation is handed off to an agent in ChatGPT, automatically issue a standard agreement document for signature via Letterly.

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See all Letterly + ChatGPT integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Letterly Explore Letterly →

Triggers

New note created

Fires when a new note or document is created in Letterly.

Note updated

Fires when an existing note or document changes in Letterly.

Document viewed or shared

Fires when a document in Letterly is viewed or shared with someone.

Actions

Create a document from a template

Generates a new document in Letterly from a saved template.

Create or append to a note

Creates a note in Letterly or adds text to an existing one.

Convert a document to PDF

Converts a file in Letterly to PDF.

Publish or share a document

Publishes a document from Letterly or shares it by link.

ChatGPT Explore ChatGPT →

Triggers

New conversation started

Fires when a new chat or conversation begins in ChatGPT.

Lead captured in chat

Fires when ChatGPT captures a lead during a conversation.

Conversation handed off

Fires when ChatGPT escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through ChatGPT.

Generate an answer

Asks ChatGPT a question against its knowledge base and returns the answer.

Summarize a conversation

Uses ChatGPT to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an ChatGPT conversation.

Log captured chat leads into client notes When a new lead provides their details in ChatGPT, automatically append their information to a running contact note in Letterly. See details

Notify chat users when a document is issued When a contract is sent for signature in Letterly, automatically send a follow-up message in ChatGPT to confirm receipt. See details

See all Letterly + ChatGPT integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Dispatch agreements during chat handoffs” between Letterly and ChatGPT?

Yes — describe it in the box above and Knit's Integrations Agent researches Letterly and ChatGPT's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can information gathered by ChatGPT be saved directly into Letterly?

Yes, lead details and chat summaries captured in ChatGPT can automatically create or update customer notes and generate template documents in Letterly.

How can document activities in Letterly affect chat conversations in ChatGPT?

Sending a document for signature in Letterly can initiate automated status updates or follow-up messages in ChatGPT to keep conversations moving forward.