LEX Reception + MyCase Integrations
Put LEX Reception + MyCase to work with AI and enterprise-grade automation
Learn more about LEX Reception integrations or talk to a human
4.9/5 on G2·
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Workflows you can build between LEX Reception and MyCase
See the kind of workflows teams build with LEX Reception and MyCase below — describe the exact one you want above and the Agent builds it on demand.
LEX Reception + MyCase
When a lead is added or updated in MyCase, notify LEX Reception to update receptionist call routing.
Log ticket SLA breaches into incident docs
When an SLA is breached in LEX Reception, automatically append the breach details to your incident log page in MyCase for team post-mortems.
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Create support tickets from published documentation
When a new page is created in MyCase, automatically create a tracking ticket in LEX Reception so team members can review and approve it.
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Update ticket status when documentation status changes
When a document's status changes in MyCase, automatically update the corresponding ticket status in LEX Reception to reflect progress.
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Browse the full workflow library →
Looking to achieve something else with LEX Reception and MyCase?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for LEX Reception and MyCase
Everything LEX Reception and MyCase can do inside a workflow — the triggers that start one and the actions that run when it fires.
LEX Reception Explore LEX Reception →
LEX Reception is a virtual receptionist service that provides live call handling and client intake for law firms.
Knit's Integrations Agent builds LEX Reception's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against LEX Reception's API.
MyCase Explore MyCase →
MyCase is an all-in-one legal practice management software providing document storage, case tracking, and invoicing for law firms.
TriggersTriggers when a case has been added/updated.
Triggers when a company has been added/updated.
Triggers when an event has been added/updated.
Triggers when a lead has been added/updated.
Triggers when a person has been added/updated.
Creates a new Call.
Creates a new Case.
Updates an Exisiting Case.
Creates a new Case Stage.
Creates a new Company.
Updates an Exisiting Company.
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Explore more Productivity & Docs integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about LEX Reception + MyCase
Is there a pre-built LEX Reception + MyCase automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches LEX Reception and MyCase's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built LEX Reception or MyCase connector?
No. The Agent works whether or not LEX Reception or MyCase already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why pair MyCase and LEX Reception?
Connecting these apps bridges support operations and knowledge management, allowing support tickets and team documentation to stay synchronized effortlessly.
Can SLA warnings in LEX Reception alert our team inside MyCase?
When an SLA is breached in LEX Reception, you can automatically append warning details or update project records in MyCase to escalate the issue.