Queue social updates when support tickets reveal widespread issues
When an SLA is breached on critical tickets in Talkative, automatically add a post to the queue in LinkedIn to update followers on service status.
See all LinkedIn + Talkative integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
LinkedIn Explore LinkedIn →
TriggersFires when a scheduled post goes live in LinkedIn.
Fires when a post fails to publish in LinkedIn.
Fires when your brand is mentioned or a post gets a comment in LinkedIn.
Creates a post in LinkedIn or adds it to the schedule.
Adds a post to the publishing queue in LinkedIn.
Posts a reply to a comment in LinkedIn.
Talkative Explore Talkative →
TriggersFires when a new support ticket is created in Talkative.
Fires when a ticket's status changes in Talkative.
Fires when a ticket in Talkative is assigned to an agent.
Fires when a ticket in Talkative breaches its response SLA.
Creates a new ticket in Talkative.
Updates a ticket's status in Talkative.
Assigns a ticket in Talkative to an agent.
Posts an internal or public comment on a ticket in Talkative.
More LinkedIn + Talkative workflows
Turn public social mentions into support tickets
When a user posts a new mention or comment on LinkedIn, automatically create a new ticket in Talkative so support teams can respond quickly.
See details
Reply to customer social comments when ticket status changes
When a ticket status is marked as resolved in Talkative, automatically publish a reply to the original social comment in LinkedIn.
See details
See all LinkedIn + Talkative integrations → · Browse the full workflow library →
Common questions
Can Knit build “Queue social updates when support tickets reveal widespread issues” between LinkedIn and Talkative?
Yes — describe it in the box above and Knit's Integrations Agent researches LinkedIn and Talkative's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect LinkedIn with Talkative for customer service?
It allows customer service teams to catch brand mentions or complaints on LinkedIn and automatically route them to Talkative so no customer question is missed.
Can support agents reply to social comments directly from ticketing?
When ticket updates occur in Talkative, automated rules can queue or post responses on LinkedIn, keeping communications synchronized across platforms.