LiveAgent + Marketo Integrations
Put LiveAgent + Marketo to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between LiveAgent and Marketo
See the kind of workflows teams build with LiveAgent and Marketo below — describe the exact one you want above and the Agent builds it on demand.
LiveAgent + Marketo
When a new customer is added in LiveAgent, create or update a lead record in Marketo.
Pause marketing messages when critical support tickets open
When a new support ticket is created in LiveAgent, automatically apply a temporary hold tag to the contact in Marketo.
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Create support tickets for unengaged or unsubscribed leads
When a lead unsubscribes in Marketo, automatically create a ticket in LiveAgent for an account manager to investigate potential churn.
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Send follow-up communications upon ticket resolution
When a support ticket status changes to solved in LiveAgent, update the contact profile in Marketo and add them to a customer satisfaction sequence.
See details
Browse the full workflow library →
Looking to achieve something else with LiveAgent and Marketo?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for LiveAgent and Marketo
Everything LiveAgent and Marketo can do inside a workflow — the triggers that start one and the actions that run when it fires.
LiveAgent Explore LiveAgent →
LiveAgent is a customer service platform that combines multi-channel ticketing, live chat, and call center management.
TriggersTriggers when a new customer is added to system. (uses API v3).
Triggers when a new customer is added to system.
Add customer to group.
Creates new conversation.
Adds new contact/customer to system.
Removes customer from particular group.
Marketo Explore Marketo →
Marketo is an enterprise marketing automation platform designed for lead management, lead scoring, and automated cross-channel campaigns.
Knit's Integrations Agent builds Marketo's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Marketo's API.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Other Marketing Automation apps on Knit
Explore more Marketing Automation integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
4Dem.it
4Dem.it is an email and SMS marketing automation platform designed to create, send, and analyze multi-channel communication campaigns.
Acelle Mail
Acelle Mail is an open-source marketing automation platform for managing email lists and sending campaigns.
Act-On
Act-On is a marketing automation software platform designed to deliver targeted email campaigns, lead nurturing, and marketing analytics.
Active Campaign
ActiveCampaign is a customer experience platform that provides email marketing, marketing automation, and sales CRM tools for growing business teams.
ActiveDEMAND
ActiveDEMAND is an integrated marketing automation platform offering lead scoring, email automation, and call tracking for agencies.
ActiveTrail
An email marketing and automation platform providing newsletter delivery, landing pages, and SMS messaging solutions.
Agency Revolution Fuse
Agency Revolution Fuse is an automated marketing platform specifically built for independent insurance agencies to manage client communications.
AgentFire
AgentFire is a web design and marketing platform that builds custom hyper-local websites and lead tools for real estate agents.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about LiveAgent + Marketo
Is there a pre-built LiveAgent + Marketo automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches LiveAgent and Marketo's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built LiveAgent or Marketo connector?
No. The Agent works whether or not LiveAgent or Marketo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can support team members manage marketing messaging when an SLA is breached?
Yes, when an SLA breach occurs in LiveAgent, a tag can be applied in Marketo to pause marketing emails until the issue is resolved.
Can customer marketing unsubscribes update open support tickets?
Yes, when a contact unsubscribes in Marketo, a comment can be automatically added to open tickets in LiveAgent to keep support agents informed.