LiveAgent Stripe

LiveAgent + Stripe Integrations

Put LiveAgent + Stripe to work with AI and enterprise-grade automation

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See the kind of workflows teams build with LiveAgent and Stripe below — describe the exact one you want above and the Agent builds it on demand.

LiveAgent + Stripe When a new customer is registered in LiveAgent, create or update their customer profile in Stripe.
Open urgent support tickets for failed payments When a payment fails in Stripe, automatically create a ticket in LiveAgent so your finance or retention team can immediately help the customer resolve it. See details
Log retention outreach comments on canceled subscriptions When a customer cancels their subscription in Stripe, automatically add a ticket comment to their existing ticket in LiveAgent detailing the churn reason. See details
Update customer records upon ticket resolution When a ticket status changed to resolved in LiveAgent, automatically update the customer record in Stripe to reflect updated contact or account preferences. See details

Browse the full workflow library →

Looking to achieve something else with LiveAgent and Stripe?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for LiveAgent and Stripe

Everything LiveAgent and Stripe can do inside a workflow — the triggers that start one and the actions that run when it fires.

LiveAgent Explore LiveAgent →

LiveAgent is a customer service platform that combines multi-channel ticketing, live chat, and call center management.

Triggers
New Customer (Experimental)

Triggers when a new customer is added to system. (uses API v3).

New Customer

Triggers when a new customer is added to system.

Actions
Add Customer to Group

Add customer to group.

Create Conversation

Creates new conversation.

Add New Customer

Adds new contact/customer to system.

Remove Customer From Group

Removes customer from particular group.

Stripe Explore Stripe →

Stripe is a payment processing platform that enables online businesses to accept payments and manage subscription billing.

Triggers
Canceled Subscription

Triggers when a subscription is canceled (by a subscriber or due to end of billing period).

Checkout Session Completed

Triggers when a checkout session is completed.

Failed Payment

Triggers when a payment attempt fails.

Invoice Payment Failed

Triggers when an invoice payment fails.

New Charge

Triggers when a new charge is completed.

New Customer

Triggers when a new customer is added.

Actions
Cancel Subscription

Cancels a subscription.

Confirm Payment

Confirms an existing payment, also known as a PaymentIntent.

Create Checkout Session

Creates a new Checkout Session.

Create Customer

Creates a new customer.

Create Invoice

Creates a new invoice.

Create Payment

Creates a new payment, also known as a PaymentIntent.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about LiveAgent + Stripe

Is there a pre-built LiveAgent + Stripe automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches LiveAgent and Stripe's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built LiveAgent or Stripe connector?

No. The Agent works whether or not LiveAgent or Stripe already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What is the main benefit of connecting Stripe with LiveAgent?

It bridges revenue management and customer support, ensuring support reps immediately see revenue risks like failed payments or churn attempts and can respond swiftly.

Can support responses in LiveAgent update a customer's billing profile in Stripe?

Yes, closing tickets or resolving support escalations in LiveAgent can update corresponding customer records or account statuses in Stripe.

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