LiveChat + Chat Agents Integrations
Put LiveChat + Chat Agents to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between LiveChat and Chat Agents
See the kind of workflows teams build with LiveChat and Chat Agents below — describe the exact one you want above and the Agent builds it on demand.
LiveChat + Chat Agents
Sync new chat leads from Chat Agents into LiveChat.
Escalate issues to external support desks
When a new ticket is created in LiveChat, automatically mirror the issue as a new ticket in Chat Agents for specialized tier-two investigation.
See details
Sync status changes across help desks
When a ticket status changes in Chat Agents, automatically update the matching ticket status in LiveChat to keep customer success agents informed.
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Forward critical SLA breaches to secondary queues
When an SLA is breached in LiveChat, automatically create an urgent ticket in Chat Agents and assign it to senior technical staff.
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Browse the full workflow library →
Looking to achieve something else with LiveChat and Chat Agents?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for LiveChat and Chat Agents
Everything LiveChat and Chat Agents can do inside a workflow — the triggers that start one and the actions that run when it fires.
LiveChat Explore LiveChat →
LiveChat is an online customer service platform offering real-time website chat, lead generation, and customer support ticketing features.
Knit's Integrations Agent builds LiveChat's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against LiveChat's API.
Chat Agents Explore Chat Agents →
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
TriggersTriggers when a existing lead is updated.
Triggers when there's a new chat lead.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about LiveChat + Chat Agents
Is there a pre-built LiveChat + Chat Agents automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches LiveChat and Chat Agents's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built LiveChat or Chat Agents connector?
No. The Agent works whether or not LiveChat or Chat Agents already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why sync tickets across two separate ticketing platforms?
It allows customer support, engineering, and external vendor teams to collaborate in their preferred ticketing platforms without manual status updates or missed context.
Do comments and status changes mirror bidirectionally?
Yes, status updates or newly assigned tickets in one platform can immediately update the corresponding issue in the second platform.