Add HubSpot contacts from LiveChat chats.

When a new chat occurs in LiveChat, create or update the participant contact in HubSpot.

Try:

See all LiveChat + HubSpot integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

LiveChat Explore LiveChat →

Triggers

New ticket or conversation

Fires when a new support ticket or chat conversation starts in LiveChat.

Ticket status changed

Fires when a ticket's status changes in LiveChat.

Ticket assigned

Fires when a ticket in LiveChat is assigned to an agent.

SLA breached

Fires when a ticket in LiveChat breaches its response SLA.

Actions

Create ticket

Creates a new ticket in LiveChat.

Update ticket status

Updates a ticket's status in LiveChat.

Assign ticket

Assigns a ticket in LiveChat to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in LiveChat.

HubSpot Explore HubSpot →

Triggers

New contact or lead

Fires when a new contact or lead is added to HubSpot.

Contact updated

Fires when a field on a contact changes in HubSpot.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in HubSpot.

Deal won

Fires when a deal is marked won in HubSpot.

Actions

Create or update contact

Creates or updates a contact in HubSpot.

Create deal

Creates a new deal in HubSpot.

Update record stage

Moves a deal or record to a new stage in HubSpot.

Log activity

Logs a call, email, or note against a record in HubSpot.

Open onboarding support tickets for newly closed deals When a deal is won in HubSpot, automatically create a ticket in LiveChat so support engineers can initiate customer onboarding. See details

Log activity in CRM when customer tickets are created When a new ticket is created in LiveChat, automatically log activity in HubSpot so account managers stay informed of open customer issues. See details

Update deal stages when critical support SLAs are breached If an SLA is breached in LiveChat, automatically update the deal stage in HubSpot to alert sales leaders of potential account risks. See details

See all LiveChat + HubSpot integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Add HubSpot contacts from LiveChat chats.” between LiveChat and HubSpot?

Yes — describe it in the box above and Knit's Integrations Agent researches LiveChat and HubSpot's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking HubSpot and LiveChat?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in HubSpot can automatically generate a ticket in LiveChat for implementation support.