LiveChat Pipedrive

LiveChat + Pipedrive Integrations, Built by an AI Agent

Put LiveChat + Pipedrive to work with AI and enterprise-grade automation

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See the kind of workflows teams build with LiveChat and Pipedrive below — describe the exact one you want above and the Agent builds it on demand.

LiveChat + Pipedrive When a new support ticket is generated in LiveChat, create a deal or lead activity in Pipedrive. See details
Open onboarding support tickets for newly closed deals When a deal is won in Pipedrive, automatically create a ticket in LiveChat so support engineers can initiate customer onboarding. See details
Log activity in CRM when customer tickets are created When a new ticket is created in LiveChat, automatically log activity in Pipedrive so account managers stay informed of open customer issues. See details
Update deal stages when critical support SLAs are breached If an SLA is breached in LiveChat, automatically update the deal stage in Pipedrive to alert sales leaders of potential account risks. See details

Browse the full workflow library →

Looking to achieve something else with LiveChat and Pipedrive?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for LiveChat and Pipedrive

Everything LiveChat and Pipedrive can do inside a workflow — the triggers that start one and the actions that run when it fires.

LiveChat Explore LiveChat →

LiveChat is an online customer service platform offering real-time website chat, lead generation, and customer support ticketing features.

Triggers
Chat Changed

Triggers when the tag list for a particular chat was changed.

Finished Chat

Triggers when the chat is ended.

New Chat

Triggers when the chat is started.

New Ticket

Triggers when the ticket is created.

New Visitor in Queue

Triggers when a visitor enters queue.

Pipedrive Explore Pipedrive →

Pipedrive is a web-based sales pipeline and CRM tool designed to help sales teams manage leads and deal flows.

Triggers
Activity Matching Filter

Triggers when an activity newly matches a Pipedrive filter for the first time.

New Activity

Triggers when a new activity is created.

Deal Matching Filter

Triggers when a deal newly matches a Pipedrive filter for the first time.

New Deal

Triggers when a new deal is created.

New Lead

Triggers when a lead is created.

New Comments in Notes

Triggers when a new comment is added to a note.

Actions
Add Discount to Deal

Adds a discount to an existing deal.

Add Label to Person

Adds an existing label to an existing person.

Add Product to Deal

Adds one or more products to a deal. You can add a single product or multiple products at once. (with line item support)

Add Product Variation

Add product variation to a product.

Create Activity

Creates a new activity in Pipedrive with comprehensive options for scheduling, participants, and associations.

Create Deal

Creates a new deal.

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Customer Stories

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

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4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about LiveChat + Pipedrive

Is there a pre-built LiveChat + Pipedrive automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches LiveChat and Pipedrive's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built LiveChat or Pipedrive connector?

No. The Agent works whether or not LiveChat or Pipedrive already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking Pipedrive and LiveChat?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in Pipedrive can automatically generate a ticket in LiveChat for implementation support.

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