LiveChat Sifter

LiveChat + Sifter Integrations, Built by an AI Agent

Put LiveChat + Sifter to work with AI and enterprise-grade automation

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Learn more about LiveChat integrations or talk to a human

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See the kind of workflows teams build with LiveChat and Sifter below — describe the exact one you want above and the Agent builds it on demand.

Escalate support tickets to software engineering When a new ticket is created in LiveChat, automatically create an issue in Sifter so developers can investigate the underlying bug. See details
Update support ticket statuses when code deploys When a deployment is tracked in Sifter, update the ticket status in LiveChat so support teams know the patch has reached production. See details
Post technical updates directly into support threads When an issue status changes in Sifter, automatically add a ticket comment in LiveChat to keep support reps informed of engineering progress. See details

Browse the full workflow library →

Looking to achieve something else with LiveChat and Sifter?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for LiveChat and Sifter

Everything LiveChat and Sifter can do inside a workflow — the triggers that start one and the actions that run when it fires.

LiveChat Explore LiveChat →

LiveChat is an online customer service platform offering real-time website chat, lead generation, and customer support ticketing features.

Triggers
Chat Changed

Triggers when the tag list for a particular chat was changed.

Finished Chat

Triggers when the chat is ended.

New Chat

Triggers when the chat is started.

New Ticket

Triggers when the ticket is created.

New Visitor in Queue

Triggers when a visitor enters queue.

Sifter Explore Sifter →

A bug and issue tracking software application designed to help software development teams manage defects.

Triggers
New Issue

This will alert you to new issues.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about LiveChat + Sifter

Is there a pre-built LiveChat + Sifter automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches LiveChat and Sifter's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built LiveChat or Sifter connector?

No. The Agent works whether or not LiveChat or Sifter already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting developer tools with ticketing systems help support teams?

Integrating Sifter with LiveChat bridges support and engineering by escalating user-reported tickets into developer issues and updating tickets when fixes deploy.

Can code deployments automatically update customer tickets?

Yes, when a deployment is tracked in Sifter, corresponding ticket statuses in LiveChat can automatically update to inform agents that fixes are live.

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