When new message in SmartDialog, sync it to LMN.

When a new message is received in SmartDialog, attach the communication to a customer project in LMN.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

LMN Explore LMN →

Triggers

New contact or lead

Fires when a new contact or lead is added to LMN.

Contact updated

Fires when a field on a contact changes in LMN.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in LMN.

Deal won

Fires when a deal is marked won in LMN.

Actions

Create or update contact

Creates or updates a contact in LMN.

Create deal

Creates a new deal in LMN.

Update record stage

Moves a deal or record to a new stage in LMN.

Log activity

Logs a call, email, or note against a record in LMN.

SmartDialog Explore SmartDialog →

Triggers

New inbound SMS

Fires when a new text message is received in SmartDialog.

New call

Fires when a new call comes in or out through SmartDialog.

Missed call

Fires when a call is missed in SmartDialog.

Call recording ready

Fires when a call recording finishes processing in SmartDialog.

Actions

Send an SMS or MMS

Sends a text message through SmartDialog.

Place an outbound call

Starts an outbound call via SmartDialog.

Create or update a contact

Creates or updates a contact in SmartDialog.

Send a voice message

Sends a recorded voice message via SmartDialog.

Send text messages to newly created leads When a new lead is created in LMN, automatically send a welcome SMS via SmartDialog to establish immediate contact. See details

Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in SmartDialog, automatically log the activity on the contact's record in LMN. See details

Dispatch text confirmations on won deals When a deal is won in LMN, send an automated SMS via SmartDialog to confirm details with the client. See details

See all LMN + SmartDialog integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When new message in SmartDialog, sync it to LMN.” between LMN and SmartDialog?

Yes — describe it in the box above and Knit's Integrations Agent researches LMN and SmartDialog's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting LMN and SmartDialog help track phone communications?

Inbound calls, text messages, and missed calls handled in SmartDialog can automatically log activities or update lead profiles directly inside LMN.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in LMN can prompt SmartDialog to send an automated SMS confirmation or message to the client.