Loops + Intercom Integrations
Put Loops + Intercom to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Loops and Intercom
See the kind of workflows teams build with Loops and Intercom below — describe the exact one you want above and the Agent builds it on demand.
Loops + Intercom
When a new contact is created in Loops, create or update the matching user profile in Intercom.
Create support tickets when marketing emails bounce or indicate customer frustration
When a subscriber unsubscribes after an email in Loops, automatically create a ticket in Intercom so a support agent can follow up and assist.
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Unsubscribe customers from promotional lists when SLAs breach
When an urgent support ticket breaches its SLA in Intercom, automatically unsubscribe the contact in Loops to pause marketing messaging until their issue is solved.
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Send automated transactional emails when tickets are resolved
When a support ticket status changes to closed in Intercom, dispatch a follow-up transactional email via Loops to collect feedback.
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Browse the full workflow library →
Looking to achieve something else with Loops and Intercom?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Loops and Intercom
Everything Loops and Intercom can do inside a workflow — the triggers that start one and the actions that run when it fires.
Loops Explore Loops →
Loops is an email marketing platform designed for modern software companies to send transactional messages and automated product updates.
TriggersTriggers when a campaign email is sent to a recipient (warning: will trigger for every recipient of your campaign).
Triggers when a contact is subscribed to a mailing list.
Triggers when a contact is unsubscribed from a mailing list.
Triggers when a contact is unsubscribed from your audience in Loops.
Triggers when a contact is created in Loops.
Triggers when a contact is deleted in Loops.
Adds a contact to your audience.
Deletes a contact from your audience.
Sends an event to Loops.
Sends a transactional email.
Updates the properties of a contact in your audience.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
Other Email Marketing apps on Knit
Explore more Email Marketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Action Network
A digital organizing toolset that provides email marketing, online petitions, and fundraising tools for progressive campaigns and nonprofits.
Acumbamail
An email marketing and SMS platform for creating newsletters, managing subscriber lists, and running automated email campaigns.
Audienceful
Audienceful is a content-focused email marketing platform that allows users to publish web content and email newsletters simultaneously.
AWeber
AWeber is an email marketing tool that enables small businesses to design newsletters, automate campaigns, and manage subscribers.
beehiiv
beehiiv is a digital newsletter platform that provides tools for content creators to write, send, scale, and monetize email newsletters.
BirdSend
BirdSend is an email marketing automation application designed for content creators to manage contact lists and email campaigns.
BombBomb.com
BombBomb is a video messaging and email outreach platform that allows users to record and send personal video emails.
Breakcold Legacy
Breakcold Legacy is email marketing and outreach software designed to manage cold email campaigns and social selling workflows.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Loops + Intercom
Is there a pre-built Loops + Intercom automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Loops and Intercom's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Loops or Intercom connector?
No. The Agent works whether or not Loops or Intercom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why should we connect our email marketing platform Loops with support ticketing in Intercom?
Integrating Loops with Intercom prevents sending promotional campaigns to unhappy customers with open tickets and lets support agents see marketing engagement history.
Can unsubscribes in Loops update support tickets in Intercom?
Yes, when contacts adjust their subscription status in Loops, you can automatically record comments or update status in Intercom to respect customer communication preferences.