Log activity in CRM when task comments are added

When a comment is added to a client task in Trail, automatically log the activity in Luxury Presence on the customer record.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Luxury Presence Explore Luxury Presence →

Triggers

New contact or lead

Fires when a new contact or lead is added to Luxury Presence.

Contact updated

Fires when a field on a contact changes in Luxury Presence.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Luxury Presence.

Deal won

Fires when a deal is marked won in Luxury Presence.

Actions

Create or update contact

Creates or updates a contact in Luxury Presence.

Create deal

Creates a new deal in Luxury Presence.

Update record stage

Moves a deal or record to a new stage in Luxury Presence.

Log activity

Logs a call, email, or note against a record in Luxury Presence.

Trail Explore Trail →

Triggers

New task created

Fires when a new task, job or item is created in Trail.

Task completed

Fires when a task in Trail is marked complete.

Due date approaching

Fires when a task's due date in Trail is coming up.

Status changed

Fires when a task, job or project changes status in Trail.

Actions

Create task

Creates a new task, job or item in Trail.

Update task

Updates a task's status or assignee in Trail.

Add comment

Posts a comment on a task in Trail.

Assign task

Assigns a task in Trail to a team member.

Generate project tasks when deals are won When a deal is won in Luxury Presence, automatically create a project task in Trail to kick off client onboarding. See details

Update CRM deal stages when project tasks complete When a milestone task is completed in Trail, automatically update the deal stage in Luxury Presence to keep sales reps informed. See details

See all Luxury Presence + Trail integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log activity in CRM when task comments are added” between Luxury Presence and Trail?

Yes — describe it in the box above and Knit's Integrations Agent researches Luxury Presence and Trail's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Trail and Luxury Presence help sales and delivery teams?

It bridges revenue and fulfillment, automatically converting won deals into project work and keeping sales reps updated on project status.

Can deal changes in Luxury Presence automatically spin up project tasks?

Yes, when a deal is won or changes stages in Luxury Presence, you can instantly create initial project tasks in Trail.