Magento 2.X + Dixa Integrations
Put Magento 2.X + Dixa to work with AI and enterprise-grade automation
Learn more about Magento 2.X integrations or talk to a human
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Workflows you can build between Magento 2.X and Dixa
See the kind of workflows teams build with Magento 2.X and Dixa below — describe the exact one you want above and the Agent builds it on demand.
Magento 2.X + Dixa
When a customer satisfaction rating is received in Dixa, update customer ratings in Magento 2.X.
Open support tickets for abandoned high-value carts
When a customer abandons a high-value cart in Magento 2.X, automatically create a ticket in Dixa so a support agent can assist with checkout.
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Create partner support tickets when affiliates earn commissions
When an affiliate earns a milestone commission in Magento 2.X, automatically create and assign a VIP ticket in Dixa for financial verification and payout processing.
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Initiate store account adjustments when tickets are resolved
When a support ticket status changes to resolved in Dixa, automatically send a custom API request to Magento 2.X to update customer records or promotional access.
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Browse the full workflow library →
Looking to achieve something else with Magento 2.X and Dixa?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Magento 2.X and Dixa
Everything Magento 2.X and Dixa can do inside a workflow — the triggers that start one and the actions that run when it fires.
Magento 2.X Explore Magento 2.X →
Magento 2.X is an open-source e-commerce framework that provides online merchants with flexible shopping cart systems and store management capabilities.
Knit's Integrations Agent builds Magento 2.X's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Magento 2.X's API.
Dixa Explore Dixa →
Dixa is a conversational customer service platform that unifies voice, email, messaging, and chat channels into a single ticketing interface.
TriggersTriggers when a customer rates the conversation with your agent.
Triggers when a new message is added to a conversation in Dixa.
Triggers when a conversation is created in Dixa
Triggers when an internal note is added to a conversation
Triggers when a conversation changes its status between Open, Closed or Follow Up.
Triggers when a tag is added to a conversation.
Adds an internal note to a conversation
Adds a message to an existing conversation
Allows you to anonymize contacts, conversations or messages
Changes the conversation status to open or closed.
Create a callback conversation
Create an Email or Contact Form Conversation
Other eCommerce apps on Knit
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2Chat
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AbleCommerce
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ablefy
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Amazoner Central
A merchant management web interface that enables brands and third-party merchants to sell products directly on Amazon.
Amilia
Amilia is an e-commerce and registration management platform built for community, recreation, and activity-focused organizations.
Amplifier
Amplifier is an e-commerce fulfillment service that produces, stores, and ships custom physical merchandise and promotional goods for brands.
Asset Panda
An asset tracking and inventory management platform designed to track physical assets, equipment, and tools.
autoRetouch
autoRetouch is an AI-powered automated image editing platform designed specifically for processing product photos for eCommerce businesses.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Magento 2.X + Dixa
Is there a pre-built Magento 2.X + Dixa automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Magento 2.X and Dixa's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Magento 2.X or Dixa connector?
No. The Agent works whether or not Magento 2.X or Dixa already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Magento 2.X to Dixa help with abandoned carts?
When a high-value cart is abandoned in Magento 2.X, an automated support ticket is opened in Dixa so customer service reps can reach out and offer assistance.
Can support ticket resolutions update my ecommerce store?
Yes, when a support ticket status updates in Dixa, you can send custom requests to Magento 2.X to adjust partner account settings or issue store credits.