Send confirmation emails after survey submission

Once a survey is completed in Pointerpro, immediately send a transactional follow-up email from Mailshake to thank the respondent.

Try:

See all Mailshake + Pointerpro integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Mailshake Explore Mailshake →

Triggers

New subscriber added

Fires when a new subscriber is added in Mailshake.

Subscriber unsubscribed

Fires when a contact unsubscribes in Mailshake.

Email opened or clicked

Fires when a subscriber opens or clicks a campaign in Mailshake.

Actions

Add or update a subscriber

Creates or updates a subscriber in Mailshake.

Unsubscribe a contact

Unsubscribes a contact in Mailshake.

Add a subscriber to a list

Adds a subscriber to a list or segment in Mailshake.

Send a transactional email

Sends a one-off transactional email via Mailshake.

Pointerpro Explore Pointerpro →

Triggers

New form response

Fires when a form is submitted in Pointerpro.

Survey completed

Fires when a respondent finishes a survey in Pointerpro.

Response updated

Fires when an existing response is edited in Pointerpro.

Actions

Create or update form

Creates or updates a form or survey in Pointerpro.

Retrieve a response

Looks up a specific form response in Pointerpro.

Add a respondent

Adds a respondent or contact to a form in Pointerpro.

Add new form respondents to mailing lists When a user submits a response in Pointerpro, automatically create or update their subscriber details in Mailshake and add them to the appropriate marketing list. See details

Pre-populate survey respondents from engaged email clicks When a subscriber clicks a promotional link in Mailshake, automatically create a respondent record in Pointerpro to streamline their survey experience. See details

See all Mailshake + Pointerpro integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Send confirmation emails after survey submission” between Mailshake and Pointerpro?

Yes — describe it in the box above and Knit's Integrations Agent researches Mailshake and Pointerpro's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What happens when someone completes a survey in Pointerpro?

You can automatically add or update their contact profile in Mailshake and assign them to specific mailing lists based on their survey answers.

Can email engagement in Mailshake initiate a survey request?

Yes, when a contact clicks a specific link in Mailshake, you can automatically add them as a respondent or send them a transactional email linking to a relevant Pointerpro form.