Send payment recovery emails for failed charges

When a payment fails in Stripe (Legacy), automatically send a transactional email via MailUp guiding the customer to update their payment details.

Try:

See all MailUp + Stripe (Legacy) integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

MailUp Explore MailUp →

Triggers

New subscriber added

Fires when a new subscriber is added in MailUp.

Subscriber unsubscribed

Fires when a contact unsubscribes in MailUp.

Email opened or clicked

Fires when a subscriber opens or clicks a campaign in MailUp.

Actions

Add or update a subscriber

Creates or updates a subscriber in MailUp.

Unsubscribe a contact

Unsubscribes a contact in MailUp.

Add a subscriber to a list

Adds a subscriber to a list or segment in MailUp.

Send a transactional email

Sends a one-off transactional email via MailUp.

Stripe (Legacy) Explore Stripe (Legacy) →

Triggers

New customer

Fires when a new customer is created in Stripe (Legacy).

Subscription canceled

Fires when a subscription is canceled in Stripe (Legacy).

New invoice generated

Fires when a new invoice is generated in Stripe (Legacy).

Payment failed

Fires when a payment attempt fails in Stripe (Legacy).

Actions

Create customer

Creates a new customer in Stripe (Legacy).

Create subscription

Creates a new subscription in Stripe (Legacy).

Cancel subscription

Cancels an existing subscription in Stripe (Legacy).

Update customer

Updates a customer's billing details in Stripe (Legacy).

Keep customer preference records up to date When a subscriber unsubscribes in MailUp, update their customer profile in Stripe (Legacy) to align contact preferences across billing and marketing. See details

Enroll canceled subscribers in win-back campaigns When a subscription is canceled in Stripe (Legacy), automatically add the subscriber to a re-engagement list in MailUp. See details

See all MailUp + Stripe (Legacy) integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Send payment recovery emails for failed charges” between MailUp and Stripe (Legacy)?

Yes — describe it in the box above and Knit's Integrations Agent researches MailUp and Stripe (Legacy)'s public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting MailUp and Stripe (Legacy) help reduce subscriber churn?

When payment failures or subscription cancellations happen in Stripe (Legacy), automated workflows can immediately route customers into targeted re-engagement or recovery email sequences in MailUp.

Can subscriber preference updates in MailUp reflect in Stripe (Legacy)?

Yes, when contacts unsubscribe or update preferences in MailUp, workflows can automatically update their customer profile in Stripe (Legacy) to maintain consistent communication preferences.