ManageEngine ServiceDesk Plus Cloud monday.com

ManageEngine ServiceDesk Plus Cloud + monday.com Integrations, Built by an AI Agent

Put ManageEngine ServiceDesk Plus Cloud + monday.com to work with AI and enterprise-grade automation

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See the kind of workflows teams build with ManageEngine ServiceDesk Plus Cloud and monday.com below — describe the exact one you want above and the Agent builds it on demand.

ManageEngine ServiceDesk Plus Cloud + monday.com When a trigger fires in ManageEngine ServiceDesk Plus Cloud, update task items on monday.com. See details
Turn tickets into project tasks When a new ticket is logged in ManageEngine ServiceDesk Plus Cloud, create a task in monday.com for the IT team. See details
Plan onboarding work When an onboarding request arrives in ManageEngine ServiceDesk Plus Cloud, create a checklist of tasks in monday.com. See details

Browse the full workflow library →

Looking to achieve something else with ManageEngine ServiceDesk Plus Cloud and monday.com?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for ManageEngine ServiceDesk Plus Cloud and monday.com

Everything ManageEngine ServiceDesk Plus Cloud and monday.com can do inside a workflow — the triggers that start one and the actions that run when it fires.

ManageEngine ServiceDesk Plus Cloud Explore ManageEngine ServiceDesk Plus Cloud →

An IT help desk and asset management platform designed to streamline internal service desk requests and IT operations.

Triggers
New Asset

Triggers when a new asset is added.

New Change

Triggers when a new change is created.

New Request

Triggers when a new request is created.

Trigger

Triggers actions when create, edit, or delete operations are performed in the specified module.

Actions
Create Announcement

Sends an announcement to all users.

Create Change

Creates a new change.

Create Request

Creates a new request.

Invoke API Call

Make API calls in ServiceDesk Plus Cloud to perform an action

Update Request

Updates an existing request.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

monday.com Explore monday.com →

monday.com is a work operating system that enables teams to manage projects, automate workflows, and track task progress.

Triggers
Any Column Value Changed in Board

Triggers when any column's value is changed in the selected board.

New Item in Board

Triggers when an item is created in a specific board.

Item Moved to Group (Same or Different Board)

Triggers when an item is moved to a group (same or different board).

New Board

Triggers when a new board is created.

New Subitem on Board

Triggers when a new subitem on a specific board is created.

Specific Columns Values Changed in Board

Triggers when one of the specified columns' value is changed in the selected board.

Actions
Archive Board

Archives a board

Archive Group

Archives a specific group in a board

Archive Item

Archives an item

Update Item Name

Update an item's name

Update Item

Change multiple column values of an item

Create Board

Creates a new board

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Customer Stories

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Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about ManageEngine ServiceDesk Plus Cloud + monday.com

Is there a pre-built ManageEngine ServiceDesk Plus Cloud + monday.com automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches ManageEngine ServiceDesk Plus Cloud and monday.com's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built ManageEngine ServiceDesk Plus Cloud or monday.com connector?

No. The Agent works whether or not ManageEngine ServiceDesk Plus Cloud or monday.com already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why link an IT service desk to a project management tool?

Some tickets, like hardware rollouts or onboarding setups, are really projects. Sending them from ManageEngine ServiceDesk Plus Cloud to monday.com lets the team plan and track them properly.

Can task updates close the original ticket?

Yes. When the task is completed in monday.com, you can update or resolve the ticket in ManageEngine ServiceDesk Plus Cloud so the requester knows it is done.

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