Marketing 360 Gravity Forms

Send customer feedback surveys on closed deals

When a deal is marked won in Marketing 360, automatically add the customer as a respondent in Gravity Forms to gather post-sale feedback.

Try:

See all Marketing 360 + Gravity Forms integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Marketing 360 Explore Marketing 360 →

Triggers
New contact or lead

Fires when a new contact or lead is added to Marketing 360.

Contact updated

Fires when a field on a contact changes in Marketing 360.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Marketing 360.

Deal won

Fires when a deal is marked won in Marketing 360.

Actions
Create or update contact

Creates or updates a contact in Marketing 360.

Create deal

Creates a new deal in Marketing 360.

Update record stage

Moves a deal or record to a new stage in Marketing 360.

Log activity

Logs a call, email, or note against a record in Marketing 360.

Gravity Forms Explore Gravity Forms →

Triggers
New form response

Fires when a form is submitted in Gravity Forms.

Survey completed

Fires when a respondent finishes a survey in Gravity Forms.

Response updated

Fires when an existing response is edited in Gravity Forms.

Actions
Create or update form

Creates or updates a form or survey in Gravity Forms.

Retrieve a response

Looks up a specific form response in Gravity Forms.

Add a respondent

Adds a respondent or contact to a form in Gravity Forms.

Convert form responses into CRM contacts When a prospect submits a new form response in Gravity Forms, automatically create or update their contact profile in Marketing 360. See details
Log survey feedback directly to CRM activity logs When a customer completes a survey in Gravity Forms, automatically log the activity under their profile in Marketing 360 so reps see customer sentiment. See details

See all Marketing 360 + Gravity Forms integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between Marketing 360 and Gravity Forms?

Yes — describe it in the box above and Knit's Integrations Agent researches Marketing 360 and Gravity Forms's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Marketing 360?

Yes, inbound responses from Gravity Forms can instantly generate new lead records or deals in Marketing 360 without manual data entry.

Can I send survey invitations based on deal updates in Marketing 360?

Yes, when a deal is won or updated in Marketing 360, you can automatically add the contact as a respondent in Gravity Forms to collect feedback.

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