Mateo Microsoft Dynamics 365

Mateo + Microsoft Dynamics 365 Integrations, Built by an AI Agent

Put Mateo + Microsoft Dynamics 365 to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Mateo and Microsoft Dynamics 365 below — describe the exact one you want above and the Agent builds it on demand.

Mateo + Microsoft Dynamics 365 When a new contact is added in Microsoft Dynamics 365 CRM, sync their information into Mateo. See details
Celebrate closed deals in team channels When a deal is marked as won in Microsoft Dynamics 365, automatically send a celebration message to your team channel in Mateo. See details
Alert sales reps to new incoming leads When a new lead is created in Microsoft Dynamics 365, send a direct message in Mateo to assign and notify the responsible salesperson. See details
Log team discussions into CRM contact histories When a new message is posted in Mateo, automatically log the details as an activity against the contact record in Microsoft Dynamics 365. See details

Browse the full workflow library →

Looking to achieve something else with Mateo and Microsoft Dynamics 365?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Mateo and Microsoft Dynamics 365

Everything Mateo and Microsoft Dynamics 365 can do inside a workflow — the triggers that start one and the actions that run when it fires.

Mateo Explore Mateo →

Mateo is an omnichannel messaging platform that consolidates customer communication across WhatsApp, SMS, web chat, and social channels.

Actions
Create Contact

Creates a contact in hellomateo.

Update Contact

Updates a contact in hellomateo.

Format Phone Number

Formats a phone number as E.164.

Create Sendout

Creates an immediate sendout for segments or recipients.

Send Message

Sends a message using a hellomateo template.

Microsoft Dynamics 365 Explore Microsoft Dynamics 365 →

An enterprise customer relationship management platform that helps businesses manage sales, customer service, and marketing operations.

Triggers
New Account

Triggers when a new account is created.

Updated Account

Triggers when an account is updated.

New Contact

Triggers when a new contact is created.

Updated Contact

Triggers when a contact is updated.

New Custom Entity

Triggers when a new custom entity is created.

New Case/Incident

Triggers when a new case/incident is created.

Actions
Create Account

Creates a new account.

Create Campaign

Creates a new campaign.

Create Contact

Creates a new contact.

Create Campaign Response

Creates a new campaign response.

Create Case/Incident

Creates a new case/incident.

Create Custom Entity

Creates a new custom entity.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

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FAQ

Common questions about Mateo + Microsoft Dynamics 365

Is there a pre-built Mateo + Microsoft Dynamics 365 automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Mateo and Microsoft Dynamics 365's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Mateo or Microsoft Dynamics 365 connector?

No. The Agent works whether or not Mateo or Microsoft Dynamics 365 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Mateo to Microsoft Dynamics 365 help sales teams close deals faster?

Sales reps receive instant channel updates in Mateo whenever high-value leads or deal status changes occur in Microsoft Dynamics 365, allowing rapid team collaboration.

Can chat conversations be tracked in customer profiles?

Yes, important conversations or messages posted in Mateo can be automatically logged as activity notes in Microsoft Dynamics 365.

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