Log resolved issue details back to user response records

When an issue is resolved in Wachete, automatically update the corresponding respondent entry in Medallia Agile Research to keep customer feedback loops closed.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Medallia Agile Research Explore Medallia Agile Research →

Triggers

New form response

Fires when a form is submitted in Medallia Agile Research.

Survey completed

Fires when a respondent finishes a survey in Medallia Agile Research.

Response updated

Fires when an existing response is edited in Medallia Agile Research.

Actions

Create or update form

Creates or updates a form or survey in Medallia Agile Research.

Retrieve a response

Looks up a specific form response in Medallia Agile Research.

Add a respondent

Adds a respondent or contact to a form in Medallia Agile Research.

Wachete Explore Wachete →

Triggers

Scrape completed

Fires when a scrape, crawl or robot run finishes in Wachete.

New result

Fires when Wachete returns a new batch of extracted data.

Website change detected

Fires when Wachete detects a change on a monitored page.

Actions

Scrape a URL

Extracts the content of a web page with Wachete.

Crawl a website

Starts a crawl of a whole site in Wachete.

Run a scraper

Runs a saved scraper, task or robot in Wachete.

Turn survey bug reports into developer tickets When a user completes a bug report survey in Medallia Agile Research, automatically create a detailed issue in Wachete for your engineering team to investigate. See details

Assign priority developer tasks from feature request forms When a new form submission is received in Medallia Agile Research, automatically create and assign an issue to a developer in Wachete based on the request category. See details

See all Medallia Agile Research + Wachete integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log resolved issue details back to user response records” between Medallia Agile Research and Wachete?

Yes — describe it in the box above and Knit's Integrations Agent researches Medallia Agile Research and Wachete's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can customer feedback forms feed into engineering tasks?

When users submit a bug report or survey in Medallia Agile Research, a structured issue is automatically created in Wachete for developers to triage.

Can survey tools gather follow-up details based on issue updates?

Yes, when an issue status changes or is resolved in Wachete, you can update form records or add respondents in Medallia Agile Research for follow-up testing.