Turn social media feedback into engineering issues

When a customer leaves a comment or mention in Mention, automatically create an issue in GitHub so your engineering team can track bug reports.

Try:

See all Mention + GitHub integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Mention Explore Mention →

Triggers

New post published

Fires when a post goes live from Mention.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in Mention.

New tracked post found

Fires when Mention finds a new post, mention or creator matching what you track.

Actions

Create or schedule a post

Creates a post in Mention or adds it to the schedule.

Reply to a comment

Posts a reply to a comment in Mention.

Add to a list

Adds a creator, account or post to a list or campaign in Mention.

GitHub Explore GitHub →

Triggers

Job completed

Fires when a job, build or file conversion finishes in GitHub.

Job failed

Fires when a job, build or API request fails in GitHub.

Actions

Run an API request

Calls an GitHub endpoint with data from an earlier step.

Generate or convert a file

Creates a PDF, image or converted file with GitHub.

Validate or look up a value

Checks or enriches a phone number, address or IP with GitHub.

Announce new software deployments on social media When a successful code deployment is tracked in GitHub, automatically queue a new status post in Mention to inform your audience. See details

Create technical tasks when social posts fail to publish When a post fails to publish in Mention, automatically create and assign an issue in GitHub so developers can investigate the error. See details

See all Mention + GitHub integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Turn social media feedback into engineering issues” between Mention and GitHub?

Yes — describe it in the box above and Knit's Integrations Agent researches Mention and GitHub's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can GitHub help address social media comments from Mention?

When users post complaints or report bugs on social media in Mention, an issue is automatically created in GitHub so developers can investigate right away.

Can technical deployment events in GitHub send updates to Mention?

Yes, tracking a successful product release or deployment in GitHub can automatically queue or publish announcement posts on Mention.