When contact added to group in MessageDesk Reach, sync it to Zoho CRM.

When a contact is added to a group in MessageDesk Reach, update or create the corresponding contact profile in Zoho CRM.

Try:

See all MessageDesk Reach + Zoho integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

MessageDesk Reach Explore MessageDesk Reach →

Triggers

New inbound SMS

Fires when a new text message is received in MessageDesk Reach.

New call

Fires when a new call comes in or out through MessageDesk Reach.

Missed call

Fires when a call is missed in MessageDesk Reach.

Call recording ready

Fires when a call recording finishes processing in MessageDesk Reach.

Actions

Send an SMS or MMS

Sends a text message through MessageDesk Reach.

Place an outbound call

Starts an outbound call via MessageDesk Reach.

Create or update a contact

Creates or updates a contact in MessageDesk Reach.

Send a voice message

Sends a recorded voice message via MessageDesk Reach.

Zoho Explore Zoho →

Triggers

New contact or lead

Fires when a new contact or lead is added to Zoho.

Contact updated

Fires when a field on a contact changes in Zoho.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Zoho.

Deal won

Fires when a deal is marked won in Zoho.

Actions

Create or update contact

Creates or updates a contact in Zoho.

Create deal

Creates a new deal in Zoho.

Update record stage

Moves a deal or record to a new stage in Zoho.

Log activity

Logs a call, email, or note against a record in Zoho.

Send text messages to newly created leads When a new lead is created in Zoho, automatically send a welcome SMS via MessageDesk Reach to establish immediate contact. See details

Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in MessageDesk Reach, automatically log the activity on the contact's record in Zoho. See details

Dispatch text confirmations on won deals When a deal is won in Zoho, send an automated SMS via MessageDesk Reach to confirm details with the client. See details

See all MessageDesk Reach + Zoho integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “When contact added to group in MessageDesk Reach, sync it to Zoho CRM.” between MessageDesk Reach and Zoho?

Yes — describe it in the box above and Knit's Integrations Agent researches MessageDesk Reach and Zoho's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Zoho and MessageDesk Reach help track phone communications?

Inbound calls, text messages, and missed calls handled in MessageDesk Reach can automatically log activities or update lead profiles directly inside Zoho.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Zoho can prompt MessageDesk Reach to send an automated SMS confirmation or message to the client.