Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in ClickSend SMS, automatically log the activity on the contact's record in Mews.

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See all Mews + ClickSend SMS integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Mews Explore Mews →

Triggers

New lease

Fires when a lease is created, starts or ends in Mews.

New listing

Fires when a new property listing is added in Mews.

New booking or transaction

Fires when a reservation, offer or transaction is created in Mews.

Inspection updated

Fires when an inspection is scheduled, closed or cancelled in Mews.

Actions

Create client or tenant

Adds a client, tenant or prospect in Mews.

Create or update listing

Creates or updates a property listing in Mews.

Create work order

Creates a maintenance task or work order in Mews.

ClickSend SMS Explore ClickSend SMS →

Triggers

New inbound SMS

Fires when a new text message is received in ClickSend SMS.

New call

Fires when a new call comes in or out through ClickSend SMS.

Missed call

Fires when a call is missed in ClickSend SMS.

Call recording ready

Fires when a call recording finishes processing in ClickSend SMS.

Actions

Send an SMS or MMS

Sends a text message through ClickSend SMS.

Place an outbound call

Starts an outbound call via ClickSend SMS.

Create or update a contact

Creates or updates a contact in ClickSend SMS.

Send a voice message

Sends a recorded voice message via ClickSend SMS.

Send text messages to newly created leads When a new lead is created in Mews, automatically send a welcome SMS via ClickSend SMS to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Mews, send an automated SMS via ClickSend SMS to confirm details with the client. See details

See all Mews + ClickSend SMS integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Mews and ClickSend SMS?

Yes — describe it in the box above and Knit's Integrations Agent researches Mews and ClickSend SMS's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Mews and ClickSend SMS help track phone communications?

Inbound calls, text messages, and missed calls handled in ClickSend SMS can automatically log activities or update lead profiles directly inside Mews.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Mews can prompt ClickSend SMS to send an automated SMS confirmation or message to the client.