Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in SMSAPI, automatically log the activity on the contact's record in Mews.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Mews Explore Mews →

Triggers

New lease

Fires when a lease is created, starts or ends in Mews.

New listing

Fires when a new property listing is added in Mews.

New booking or transaction

Fires when a reservation, offer or transaction is created in Mews.

Inspection updated

Fires when an inspection is scheduled, closed or cancelled in Mews.

Actions

Create client or tenant

Adds a client, tenant or prospect in Mews.

Create or update listing

Creates or updates a property listing in Mews.

Create work order

Creates a maintenance task or work order in Mews.

SMSAPI Explore SMSAPI →

Triggers

New inbound SMS

Fires when a new text message is received in SMSAPI.

New call

Fires when a new call comes in or out through SMSAPI.

Missed call

Fires when a call is missed in SMSAPI.

Call recording ready

Fires when a call recording finishes processing in SMSAPI.

Actions

Send an SMS or MMS

Sends a text message through SMSAPI.

Place an outbound call

Starts an outbound call via SMSAPI.

Create or update a contact

Creates or updates a contact in SMSAPI.

Send a voice message

Sends a recorded voice message via SMSAPI.

Send text messages to newly created leads When a new lead is created in Mews, automatically send a welcome SMS via SMSAPI to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Mews, send an automated SMS via SMSAPI to confirm details with the client. See details

See all Mews + SMSAPI integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Mews and SMSAPI?

Yes — describe it in the box above and Knit's Integrations Agent researches Mews and SMSAPI's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Mews and SMSAPI help track phone communications?

Inbound calls, text messages, and missed calls handled in SMSAPI can automatically log activities or update lead profiles directly inside Mews.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Mews can prompt SMSAPI to send an automated SMS confirmation or message to the client.