Microsoft Dynamics 365 + Botsify Integrations
Put Microsoft Dynamics 365 + Botsify to work with AI and enterprise-grade automation
Learn more about Microsoft Dynamics 365 integrations or talk to a human
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Workflows you can build between Microsoft Dynamics 365 and Botsify
See the kind of workflows teams build with Microsoft Dynamics 365 and Botsify below — describe the exact one you want above and the Agent builds it on demand.
Microsoft Dynamics 365 + Botsify
When a form is submitted in Botsify, create or update a lead in Microsoft Dynamics 365 CRM.
Open onboarding support tickets for newly closed deals
When a deal is won in Microsoft Dynamics 365, automatically create a ticket in Botsify so support engineers can initiate customer onboarding.
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Log activity in CRM when customer tickets are created
When a new ticket is created in Botsify, automatically log activity in Microsoft Dynamics 365 so account managers stay informed of open customer issues.
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Update deal stages when critical support SLAs are breached
If an SLA is breached in Botsify, automatically update the deal stage in Microsoft Dynamics 365 to alert sales leaders of potential account risks.
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Browse the full workflow library →
Looking to achieve something else with Microsoft Dynamics 365 and Botsify?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Microsoft Dynamics 365 and Botsify
Everything Microsoft Dynamics 365 and Botsify can do inside a workflow — the triggers that start one and the actions that run when it fires.
Microsoft Dynamics 365 Explore Microsoft Dynamics 365 →
An enterprise customer relationship management platform that helps businesses manage sales, customer service, and marketing operations.
Knit's Integrations Agent builds Microsoft Dynamics 365's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Microsoft Dynamics 365's API.
Botsify Explore Botsify →
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
TriggersTriggers when a person talking to Bot needs Human Help.
Triggers when there is a new user started talking to your Facebook Bot.
Triggers when a user submits form.
Fetch all user conversations using the provided user id.
Triggers when any when any website bot would collect a lead from user.
Triggers when any when any user attribute is added.
Creates a new story.
Send Broadcast message to Bot's Facebook Users.
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AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Actionstep
Actionstep is a cloud-based law practice management platform that includes legal CRM, matter management, and billing tools.
Advyzon
Advyzon is an all-in-one financial advisor management platform combining client reporting, billing, document management, and CRM features.
AEvent
AEvent is webinar marketing and CRM software that automates event registration, attendee communications, and follow-ups.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
BotStar
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Customer Stories
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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Microsoft Dynamics 365 + Botsify
Is there a pre-built Microsoft Dynamics 365 + Botsify automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Microsoft Dynamics 365 and Botsify's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Microsoft Dynamics 365 or Botsify connector?
No. The Agent works whether or not Microsoft Dynamics 365 or Botsify already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking Microsoft Dynamics 365 and Botsify?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in Microsoft Dynamics 365 can automatically generate a ticket in Botsify for implementation support.