Microsoft Dynamics 365 ConnectWise Manage

Sync newly created leads across CRM platforms

When a new lead is captured in Microsoft Dynamics 365, automatically create or update the matching contact in ConnectWise Manage to keep records synchronized.

Try:

See all Microsoft Dynamics 365 + ConnectWise Manage integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Microsoft Dynamics 365 Explore Microsoft Dynamics 365 →

Triggers
New lead created

Fires when a new lead or contact is created in Microsoft Dynamics 365.

Deal stage changed

Fires when a deal moves to a new stage in Microsoft Dynamics 365.

Deal won

Fires when a deal is marked won in Microsoft Dynamics 365.

Contact updated

Fires when a field on a contact changes in Microsoft Dynamics 365.

Actions
Create or update contact

Creates or updates a contact in Microsoft Dynamics 365.

Create deal

Creates a new deal in Microsoft Dynamics 365.

Update deal stage

Moves a deal to a new stage in Microsoft Dynamics 365.

Log activity

Logs a call, email, or note against a record in Microsoft Dynamics 365.

ConnectWise Manage Explore ConnectWise Manage →

Triggers
New lead created

Fires when a new lead or contact is created in ConnectWise Manage.

Deal stage changed

Fires when a deal moves to a new stage in ConnectWise Manage.

Deal won

Fires when a deal is marked won in ConnectWise Manage.

Contact updated

Fires when a field on a contact changes in ConnectWise Manage.

Actions
Create or update contact

Creates or updates a contact in ConnectWise Manage.

Create deal

Creates a new deal in ConnectWise Manage.

Update deal stage

Moves a deal to a new stage in ConnectWise Manage.

Log activity

Logs a call, email, or note against a record in ConnectWise Manage.

Mirror deal outcomes in secondary pipeline accounts Whenever a deal is marked won in ConnectWise Manage, update the corresponding opportunity stage in Microsoft Dynamics 365 for unified revenue reporting. See details
Log pipeline stage updates as CRM activities When a deal moves forward in Microsoft Dynamics 365, log a status update activity on the corresponding account record in ConnectWise Manage. See details

See all Microsoft Dynamics 365 + ConnectWise Manage integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Sync newly created leads across CRM platforms” between Microsoft Dynamics 365 and ConnectWise Manage?

Yes — describe it in the box above and Knit's Integrations Agent researches Microsoft Dynamics 365 and ConnectWise Manage's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why would a team need to connect two CRM systems?

Common reasons include a merger or acquisition where each side kept its own CRM, or separate teams (direct sales vs. partner-led) standardized on different tools that still need shared contact and deal data.

Does this cause duplicate contact records?

No — the Agent can match on email or a shared identifier to update an existing contact in the other system instead of creating a duplicate.

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