Microsoft Dynamics 365 + Ooma Office Integrations
Put Microsoft Dynamics 365 + Ooma Office to work with AI and enterprise-grade automation
Learn more about Microsoft Dynamics 365 integrations or talk to a human
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Workflows you can build between Microsoft Dynamics 365 and Ooma Office
See the kind of workflows teams build with Microsoft Dynamics 365 and Ooma Office below — describe the exact one you want above and the Agent builds it on demand.
Microsoft Dynamics 365 + Ooma Office
When a call ends in Ooma Office, save call duration and notes to Microsoft Dynamics 365 CRM.
Send text messages to newly created leads
When a new lead is created in Microsoft Dynamics 365, automatically send a welcome SMS via Ooma Office to establish immediate contact.
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Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in Ooma Office, automatically log the activity on the contact's record in Microsoft Dynamics 365.
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Dispatch text confirmations on won deals
When a deal is won in Microsoft Dynamics 365, send an automated SMS via Ooma Office to confirm details with the client.
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Browse the full workflow library →
Looking to achieve something else with Microsoft Dynamics 365 and Ooma Office?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Microsoft Dynamics 365 and Ooma Office
Everything Microsoft Dynamics 365 and Ooma Office can do inside a workflow — the triggers that start one and the actions that run when it fires.
Microsoft Dynamics 365 Explore Microsoft Dynamics 365 →
An enterprise customer relationship management platform that helps businesses manage sales, customer service, and marketing operations.
Knit's Integrations Agent builds Microsoft Dynamics 365's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Microsoft Dynamics 365's API.
Ooma Office Explore Ooma Office →
Ooma Office is a cloud-based business phone system offering virtual receptionist, voice calling, text messaging, and conference call solutions.
TriggersTriggers when a new call occurs, such as a new incoming or outgoing call. Use filters to narrow by direction if needed.
Triggers when a call ends — typically after the caller or callee hangs up.
Triggers when a new call recording is created.
Triggers when an SMS fails.
Triggers when a new incoming call occurs.
Triggers when there is a new missed call.
Creates a new business contact
Sends a new SMS message with text provided by you
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Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Microsoft Dynamics 365 + Ooma Office
Is there a pre-built Microsoft Dynamics 365 + Ooma Office automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Microsoft Dynamics 365 and Ooma Office's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Microsoft Dynamics 365 or Ooma Office connector?
No. The Agent works whether or not Microsoft Dynamics 365 or Ooma Office already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Microsoft Dynamics 365 and Ooma Office help track phone communications?
Inbound calls, text messages, and missed calls handled in Ooma Office can automatically log activities or update lead profiles directly inside Microsoft Dynamics 365.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Microsoft Dynamics 365 can prompt Ooma Office to send an automated SMS confirmation or message to the client.