Log contact activity when incoming emails arrive
When an email is received in Microsoft Office 365, automatically log activity in Insightly to maintain a complete history of customer interactions.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Microsoft Office 365 Explore Microsoft Office 365 →
TriggersFires when a new email arrives in Microsoft Office 365.
Fires when an email is sent from Microsoft Office 365.
Fires when a tracked email sent via Microsoft Office 365 is opened.
Fires when an email sent via Microsoft Office 365 bounces.
Sends an email via Microsoft Office 365.
Creates a draft email in Microsoft Office 365.
Applies a label or folder to an email in Microsoft Office 365.
Moves an email into a different folder in Microsoft Office 365.
Insightly Explore Insightly →
TriggersFires when a new lead or contact is created in Insightly.
Fires when a deal moves to a new stage in Insightly.
Fires when a deal is marked won in Insightly.
Fires when a field on a contact changes in Insightly.
Creates or updates a contact in Insightly.
Creates a new deal in Insightly.
Moves a deal to a new stage in Insightly.
Logs a call, email, or note against a record in Insightly.
More Microsoft Office 365 + Insightly workflows
Send welcome emails to newly created leads
When a new lead is created in Insightly, automatically send an introductory email in Microsoft Office 365 to jumpstart prospect engagement.
See details
Update contact records when emails bounce
If an email bounced in Microsoft Office 365, automatically update the contact in Insightly to flag invalid details and clean up your database.
See details
See all Microsoft Office 365 + Insightly integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log contact activity when incoming emails arrive” between Microsoft Office 365 and Insightly?
Yes — describe it in the box above and Knit's Integrations Agent researches Microsoft Office 365 and Insightly's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
What are the benefits of linking Insightly and Microsoft Office 365?
Connecting them automates prospective buyer engagement, keeps communication histories updated in CRM records, and maintains list health when messages bounce.
Can incoming emails update sales deal notes?
Yes, receiving an email in Microsoft Office 365 can automatically log activity against the matching contact or deal in Insightly.