Log billable work when client emails are received
When a client email is received in Microsoft Office 365, automatically create a time entry in My Hours to track response time.
See all Microsoft Office 365 + My Hours integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Microsoft Office 365 Explore Microsoft Office 365 →
TriggersFires when a new email arrives in Microsoft Office 365.
Fires when an email is sent from Microsoft Office 365.
Fires when a tracked email sent via Microsoft Office 365 is opened.
Fires when an email sent via Microsoft Office 365 bounces.
Sends an email via Microsoft Office 365.
Creates a draft email in Microsoft Office 365.
Applies a label or folder to an email in Microsoft Office 365.
Moves an email into a different folder in Microsoft Office 365.
My Hours Explore My Hours →
TriggersFires when a new client is added in My Hours.
Fires when a new project is created in My Hours.
Fires when a new time entry is logged in My Hours.
Fires when a timer is started in My Hours.
Creates a new client in My Hours.
Creates a new project in My Hours.
Logs a new time entry in My Hours.
Starts a timer in My Hours.
More Microsoft Office 365 + My Hours workflows
Send email updates when new projects are created
When a new project is created in My Hours, automatically send an email update to stakeholders in Microsoft Office 365 with kickoff details.
See details
Draft summary emails when new client accounts are added
When a new client is added in My Hours, automatically create a draft message in Microsoft Office 365 welcoming them to the workspace.
See details
See all Microsoft Office 365 + My Hours integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log billable work when client emails are received” between Microsoft Office 365 and My Hours?
Yes — describe it in the box above and Knit's Integrations Agent researches Microsoft Office 365 and My Hours's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does integrating My Hours with Microsoft Office 365 improve billable hours?
It helps teams turn incoming client communications into billable time records and keeps clients informed about project activity automatically.
Can incoming emails start timers or create work logs?
Yes, receiving specific client messages in Microsoft Office 365 can automatically log time entries or create new client profiles in My Hours.