Microsoft Office 365 + OneDesk Integrations
Put Microsoft Office 365 + OneDesk to work with AI and enterprise-grade automation
Learn more about Microsoft Office 365 integrations or talk to a human
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Workflows you can build between Microsoft Office 365 and OneDesk
See the kind of workflows teams build with Microsoft Office 365 and OneDesk below — describe the exact one you want above and the Agent builds it on demand.
Microsoft Office 365 + OneDesk
When new comments are posted in OneDesk, sync comment details to Microsoft Office 365 email or calendar records.
Notify stakeholders by email when project tasks finish
When a milestone task is marked as complete in OneDesk, automatically dispatch a confirmation email via Microsoft Office 365 to keep stakeholders informed.
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Convert incoming emails into actionable project tasks
Whenever an email arrives in Microsoft Office 365, automatically create a new task in OneDesk so critical user requests are never overlooked.
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Draft follow-up emails for upcoming task deadlines
When a task deadline is approaching in OneDesk, generate an email draft in Microsoft Office 365 so project leads can quickly send status reminders.
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Browse the full workflow library →
Looking to achieve something else with Microsoft Office 365 and OneDesk?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Microsoft Office 365 and OneDesk
Everything Microsoft Office 365 and OneDesk can do inside a workflow — the triggers that start one and the actions that run when it fires.
Microsoft Office 365 Explore Microsoft Office 365 →
Microsoft Office 365 is a cloud-based productivity suite providing access to email, document creation, cloud storage, and enterprise collaboration applications.
Knit's Integrations Agent builds Microsoft Office 365's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Microsoft Office 365's API.
OneDesk Explore OneDesk →
An all-in-one software tool combining project management, issue tracking, customer ticketing, and resource scheduling capabilities.
TriggersTriggers when an item is updated.
Triggers when a new comment is created.
Triggers when a project is updated.
Triggers when a new portfolio is created.
Triggers when a new task/ticket is created.
Triggers when a new timesheet is created.
Creates a new comment on a work item.
Creates a new container, probably with input from previous steps.
Creates a new customer.
Creates a new work item
Creates a new timesheet.
Creates a new user.
Other Email apps on Knit
Explore more Email integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
ActiveCampaign Postmark
ActiveCampaign Postmark is a transactional email delivery service designed to help developers send application emails and monitor delivery performance.
Adestra
Adestra is an enterprise email marketing software platform providing message personalization, automation, and campaign delivery tracking.
Amazon SES
A cloud-based email sending service designed to send transactional, notification, and bulk marketing emails reliably.
Autoklose
Autoklose is an email sales automation platform designed to manage contacts, automate outreach campaigns, and engage prospects.
BigMailer
BigMailer is an email marketing and newsletter platform that allows agencies and high-volume senders to manage bulk email campaigns.
Bluetick.io
Bluetick.io is an automated email follow-up platform designed to help sales teams engage prospects and streamline outreach.
Bouncer
Bouncer is an email verification and deliverability platform for cleaning and validating email lists.
Ceipal
Ceipal is talent acquisition and communication software designed to manage recruitment workflows and email outreach.
Other Project Management apps on Knit
Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10,000ft
A high-level resource management and project planning software designed to help businesses manage team capacity and project forecasts.
ActiveCollab
A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.
Acute
Acute is a product feedback management software that allows SaaS teams to collect feature requests, prioritize roadmaps, and engage users.
adam.ai
A meeting intelligence platform that helps teams organize meeting agendas, record key decisions, and manage actionable project tasks.
Agiled
An all-in-one business management platform offering project planning, client management, invoicing, time tracking, and HR management.
Aha!
A product roadmap and strategic planning software that helps product teams outline strategy, capture ideas, and manage feature releases.
airfocus
airfocus is product strategy and project management software that helps teams prioritize tasks and build visual product roadmaps.
Aisle Planner
Aisle Planner is an event management and design suite built specifically for wedding coordinators and event planning professionals.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Microsoft Office 365 + OneDesk
Is there a pre-built Microsoft Office 365 + OneDesk automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Microsoft Office 365 and OneDesk's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Microsoft Office 365 or OneDesk connector?
No. The Agent works whether or not Microsoft Office 365 or OneDesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What's the most common Project Management + Email automation?
Creating a task in OneDesk from a flagged or labeled email in Microsoft Office 365, with the message content and sender carried over automatically.
Can replies to that email update the task status?
Yes — the Agent can watch the same thread in Microsoft Office 365 and update the linked task in OneDesk when a reply comes in.