Microsoft Office 365 + SupportBee Integrations, Built by an AI Agent
Put Microsoft Office 365 + SupportBee to work with AI and enterprise-grade automation
Learn more about Microsoft Office 365 integrations or talk to a human
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Workflows you can build between Microsoft Office 365 and SupportBee
See the kind of workflows teams build with Microsoft Office 365 and SupportBee below — describe the exact one you want above and the Agent builds it on demand.
Microsoft Office 365 + SupportBee
When an agent replies in SupportBee, send an email or log activity via Microsoft Office 365.
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Convert customer emails into support tickets
When a new customer email is received in Microsoft Office 365, automatically create a tracking ticket in SupportBee.
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Send urgent alerts for SLA breaches
When an SLA deadline is breached in SupportBee, automatically send an urgent notification email to support managers via Microsoft Office 365.
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Browse the full workflow library →
Looking to achieve something else with Microsoft Office 365 and SupportBee?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Microsoft Office 365 and SupportBee
Everything Microsoft Office 365 and SupportBee can do inside a workflow — the triggers that start one and the actions that run when it fires.
Microsoft Office 365 Explore Microsoft Office 365 →
Microsoft Office 365 is a cloud-based productivity suite providing access to email, document creation, cloud storage, and enterprise collaboration applications.
TriggersTriggers at a specified time before an event in your calendar starts.
Triggers when there is a new attachment.
Triggers when a new event is created in your calendar.
Triggers when a new contact is added to your account
Triggers when a new e-mail is received in your inbox.
Triggers when a new e-mail is received in your inbox that matches a search.
Adds attendees to a calendar event.
Sets the categories applied to an email.
Adds a user to a distribution list or group. Only available in Microsoft 365 Business accounts that have organizational directories.
Create a copy of an email in another folder.
Create an event in the calendar of your choice.
Creates a new contact.
SupportBee Explore SupportBee →
A collaborative email-based help desk software that helps customer support teams organize and respond to customer emails.
TriggersTriggers when an agent replies to a ticket.
Triggers when a new comment is added to a ticket.
Triggers when a customer replies to a ticket.
Triggers when there is a New Ticket in your SupportBee account.
Creates a New Ticket in your SupportBee account.
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Bluetick.io
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Connect 365
Connect 365 is an automated email outreach application that delivers personal cold prospect messaging directly through web email accounts.
EcoSend
EcoSend is a climate-conscious email platform designed to help businesses send marketing campaigns and transactional emails sustainably.
Elastic Email
Elastic Email is an email marketing and transactional email delivery platform featuring SMTP relay and email API services.
Gmail
Gmail is a free email service developed by Google that allows users to send, receive, and manage messages.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Microsoft Office 365 + SupportBee
Is there a pre-built Microsoft Office 365 + SupportBee automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Microsoft Office 365 and SupportBee's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Microsoft Office 365 or SupportBee connector?
No. The Agent works whether or not Microsoft Office 365 or SupportBee already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Microsoft Office 365 and SupportBee help customer support teams?
Support emails are converted into organized tickets automatically, while ticket updates send email replies to keep customers informed.
Can urgent ticket alerts be sent via email?
Yes, events like SLA breaches or ticket reassignments in SupportBee can instantly send email alerts through Microsoft Office 365.