Send emails directly from team chat messages
When a new message is posted in a specific channel in Symphony, automatically send an email to designated recipients using Microsoft Office 365.
See all Microsoft Office 365 + Symphony integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Microsoft Office 365 Explore Microsoft Office 365 →
TriggersFires when a new email arrives in Microsoft Office 365.
Fires when an email is sent from Microsoft Office 365.
Fires when a tracked email sent via Microsoft Office 365 is opened.
Fires when an email sent via Microsoft Office 365 bounces.
Sends an email via Microsoft Office 365.
Creates a draft email in Microsoft Office 365.
Applies a label or folder to an email in Microsoft Office 365.
Moves an email into a different folder in Microsoft Office 365.
Symphony Explore Symphony →
TriggersFires when a new message is posted to a channel in Symphony.
Fires when your team or a keyword is mentioned in Symphony.
Fires when a new channel is created in Symphony.
Fires when a new file is shared in Symphony.
Posts a message to a channel in Symphony.
Sends a direct message to a person in Symphony.
Creates a new channel in Symphony.
Adds a user to a channel in Symphony.
More Microsoft Office 365 + Symphony workflows
Forward incoming client emails to a team chat channel
When a new email is received in Microsoft Office 365, automatically post a message to a team channel in Symphony to keep everyone informed.
See details
Alert team members when emails bounce
When an outbound email bounces in Microsoft Office 365, send a direct message to the sender in Symphony so they can verify the contact's details.
See details
See all Microsoft Office 365 + Symphony integrations → · Browse the full workflow library →
Common questions
Can Knit build “Send emails directly from team chat messages” between Microsoft Office 365 and Symphony?
Yes — describe it in the box above and Knit's Integrations Agent researches Microsoft Office 365 and Symphony's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why should I connect Microsoft Office 365 to Symphony?
It ensures important incoming client emails in Microsoft Office 365 immediately reach relevant team chat channels in Symphony so teams can collaborate faster.
Can messages in Symphony lead to email dispatches in Microsoft Office 365?
Yes, when specific messages or updates are posted in a channel in Symphony, automated workflows can send or draft an email directly in Microsoft Office 365.