Microsoft Teams + SMS Fusion Integrations
Put Microsoft Teams + SMS Fusion to work with AI and enterprise-grade automation
Learn more about Microsoft Teams integrations or talk to a human
4.9/5 on G2·
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Workflows you can build between Microsoft Teams and SMS Fusion
See the kind of workflows teams build with Microsoft Teams and SMS Fusion below — describe the exact one you want above and the Agent builds it on demand.
Microsoft Teams + SMS Fusion
When a new contact is added in SMS Fusion, post an alert message in Microsoft Teams.
Notify team channels about missed phone calls
When a call goes unanswered in SMS Fusion, automatically post an alert message in a Microsoft Teams channel so a representative can follow up.
See details
Share incoming text messages with support teams
When a customer sends a new inbound SMS to SMS Fusion, post the text content to a shared channel in Microsoft Teams for real-time visibility.
See details
Send outbound SMS updates from chat mentions
When a team member is mentioned in a dedicated Microsoft Teams channel, automatically send a follow-up text message to the customer via SMS Fusion.
See details
Browse the full workflow library →
Looking to achieve something else with Microsoft Teams and SMS Fusion?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Microsoft Teams and SMS Fusion
Everything Microsoft Teams and SMS Fusion can do inside a workflow — the triggers that start one and the actions that run when it fires.
Microsoft Teams Explore Microsoft Teams →
Microsoft Teams is a workspace collaboration software combining persistent chat, video meetings, file storage, and application integration.
TriggersTriggers when a new channel is created within a team.
Triggers when a member or highlight word is mentioned in a channel. Requires installation of the Zapier app from the Teams Store.
Triggers when a new message is received in a chat.
Triggers when a new chat is created.
Triggers when a new member is added to a team. Requires installation of the Zapier app from the Teams Store.
Triggers when a new message is posted in a channel. Requires installation of the Zapier app from the Teams Store.
Creates a new channel within a team. Requires installation of the Zapier app from the Teams Store.
Creates a new one-on-one chat between you and a team member.
Creates a new chat (one-on-one or group) and sends an initial message. If you select only yourself, no chat is created — the message is sent to your own Teams chat (shown as "(You)" in the Chat dropdown).
Edit an existing message in a chat.
Creates a new private channel within a team. Requires installation of the Zapier app from the Teams Store.
Creates a reply to a channel message.
SMS Fusion Explore SMS Fusion →
SMS Fusion is a cloud-based text messaging gateway that allows businesses to send automated SMS communications to customers.
TriggersTriggers when a new contact is added to a list.
Triggers when a delivery report is received for a sent SMS.
Triggers when a tracked link in a campaign message is clicked.
Triggers when an SMS is received to an inbox or virtual number.
Triggers when an SMS is sent. Caution: chaining this to an SMS-sending action can create an infinite loop, since automated sends are indistinguishable from human ones. Use a Filter step to break the cycle.
Add a contact to a list. Insert-only despite the name - see help text below. This does not update an existing contact, and a replayed run can create a duplicate.
Cancel a pending or in-review campaign before it sends.
Cancel a previously scheduled SMS before it sends.
Delete a contact by mobile number, from one list or from all of your lists at once. Destructive - deletes every matching row, with no undo.
Formats and validates a phone number: returns its MSISDN/E.164 form, country, carrier, and mobile/validity flags. Read-only lookup, no cost or side effects - safe to use as a formatting step mid-Zap.
Looks up the recent SMS history (sent and received, newest first) for a single mobile number.
Other Team Chat apps on Knit
Explore more Team Chat integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnywhereWorks
AnywhereWorks is team chat software that facilitates instant messaging, video meetings, and remote team collaboration.
Chanty
Chanty is a team messaging application featuring group chat, voice messages, video calls, and integrated task management tools.
Chatwork
Chatwork is a business messaging platform that combines group chat, task management, video calling, and file sharing for team collaboration.
Discord
Discord is a voice, video, and text communication platform popular among communities, gaming groups, and online topic discussions.
Flock
A business communication and team messaging app that provides channels, video conferencing, and productivity tools in one interface.
Glip
A team messaging and collaboration software by RingCentral featuring group chat, video meetings, and task assignment.
Google Chat
Google Chat is a team communication service developed by Google that enables direct messaging and collaborative group rooms for organizations.
JANDI
JANDI is an enterprise group messaging software designed for workplace communication, project discussion, and cloud file sharing across teams.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Microsoft Teams + SMS Fusion
Is there a pre-built Microsoft Teams + SMS Fusion automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Microsoft Teams and SMS Fusion's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Microsoft Teams or SMS Fusion connector?
No. The Agent works whether or not Microsoft Teams or SMS Fusion already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why integrate SMS Fusion with Microsoft Teams?
It ensures your team gets immediate visibility into caller updates, missed calls, and incoming text messages without needing to log into separate telephony dashboards.
Can team members initiate customer communications from Microsoft Teams?
Yes, posting specific messages or mentions in Microsoft Teams can initiate text messages or voice broadcasts sent via SMS Fusion.