MindStudio Cassidy

When workflow finished running in Cassidy, sync it to MindStudio.

When a workflow finishes running in Cassidy, pass data to an AI app in MindStudio.

Try:

See all MindStudio + Cassidy integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

MindStudio Explore MindStudio →

Triggers
Agent run completed

Fires when an MindStudio agent finishes a task or run.

Call or conversation completed

Fires when an MindStudio agent finishes a call or conversation.

Lead qualified by agent

Fires when an MindStudio agent marks a lead qualified.

Actions
Run an agent or tool

Triggers an MindStudio agent or tool with a set of inputs.

Start an outbound call

Has an MindStudio agent place an outbound call.

Add a lead to a campaign

Adds a lead to an outreach campaign in MindStudio.

Cassidy Explore Cassidy →

Triggers
New conversation started

Fires when a new chat or conversation begins in Cassidy.

Lead captured in chat

Fires when Cassidy captures a lead during a conversation.

Conversation handed off

Fires when Cassidy escalates a conversation to a human.

Actions
Send a message

Sends a message to a user through Cassidy.

Generate an answer

Asks Cassidy a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Cassidy to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Cassidy conversation.

Initiate outbound calls when chatbots capture leads When a new lead is captured through chat in Cassidy, automatically initiate an outbound call from MindStudio to engage the prospect immediately. See details
Send follow-up messages after completed agent calls Once a voice or text call finishes in MindStudio, automatically send a structured message through Cassidy summarizing the outcome. See details
Enrich marketing campaigns when chats are handed off When a web chat is handed off in Cassidy, automatically pass the visitor details to MindStudio to enroll them in an automated outreach campaign. See details

See all MindStudio + Cassidy integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When workflow finished running in Cassidy, sync it to MindStudio.” between MindStudio and Cassidy?

Yes — describe it in the box above and Knit's Integrations Agent researches MindStudio and Cassidy's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do MindStudio and Cassidy collaborate during customer interactions?

Front-line chatbots in Cassidy capture inquiries and pass qualified leads to autonomous agents in MindStudio for outbound calling or specialized automated tasks.

Can an autonomous agent send messages through our live chat widget?

Yes, when an agent run finishes in MindStudio, it can post messages or summaries back through Cassidy to notify the user.

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