Log sales activity when shoppers abandon their cart

When a customer abandons their cart in Custom Gateway OMS, automatically log an activity and create or update the contact in MIP so sales can follow up.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

MIP Explore MIP →

Triggers

New contact or lead

Fires when a new contact or lead is added to MIP.

Contact updated

Fires when a field on a contact changes in MIP.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in MIP.

Deal won

Fires when a deal is marked won in MIP.

Actions

Create or update contact

Creates or updates a contact in MIP.

Create deal

Creates a new deal in MIP.

Update record stage

Moves a deal or record to a new stage in MIP.

Log activity

Logs a call, email, or note against a record in MIP.

Custom Gateway OMS Explore Custom Gateway OMS →

Triggers

New order

Fires when a customer places a new order in Custom Gateway OMS.

Order status changed

Fires when an order in Custom Gateway OMS is paid, fulfilled, refunded or disputed.

New customer

Fires when a new customer account is created in Custom Gateway OMS.

Cart abandoned

Fires when a customer abandons their cart before completing checkout in Custom Gateway OMS.

Actions

Create or update product

Creates or updates a product or listing in Custom Gateway OMS.

Update order

Updates an order's status or fulfillment details in Custom Gateway OMS.

Make a custom API request

Sends a custom API request to Custom Gateway OMS for actions not covered by a dedicated action.

Create sales deals for high-performing partners When a new affiliate commission is earned in Custom Gateway OMS, automatically create a deal in MIP to track partner revenue expansion. See details

Execute custom store requests when CRM deals close When a deal is marked won in MIP, automatically make a custom API request in Custom Gateway OMS to provision partner perks or VIP access. See details

See all MIP + Custom Gateway OMS integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log sales activity when shoppers abandon their cart” between MIP and Custom Gateway OMS?

Yes — describe it in the box above and Knit's Integrations Agent researches MIP and Custom Gateway OMS's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Custom Gateway OMS to MIP support sales teams?

It lets your team follow up on high-value interactions from Custom Gateway OMS, such as abandoned carts or new affiliate approvals, by updating lead records in MIP.

Can affiliate activity in Custom Gateway OMS be tracked inside MIP?

Yes, when new affiliates are approved or earn commissions in Custom Gateway OMS, customer profiles and deal history update automatically in MIP.