Missive + HelpDesk.com Integrations, Built by an AI Agent
Put Missive + HelpDesk.com to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Missive and HelpDesk.com
See the kind of workflows teams build with Missive and HelpDesk.com below — describe the exact one you want above and the Agent builds it on demand.
Missive + HelpDesk.com
When ticket assignment changes in HelpDesk.com, update conversation assignments in Missive.
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Convert customer emails into support tickets
When a new customer email is received in Missive, automatically create a tracking ticket in HelpDesk.com.
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Send urgent alerts for SLA breaches
When an SLA deadline is breached in HelpDesk.com, automatically send an urgent notification email to support managers via Missive.
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Browse the full workflow library →
Looking to achieve something else with Missive and HelpDesk.com?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Missive and HelpDesk.com
Everything Missive and HelpDesk.com can do inside a workflow — the triggers that start one and the actions that run when it fires.
Missive Explore Missive →
Missive is a collaborative team inbox and chat platform that lets teams manage shared email accounts, live chats, and internal conversations.
TriggersTriggers when a new comment is added.
Triggers when a contact book is created.
Triggers when a contact group is created.
Triggers when a contact is created.
Triggers when a new message is received.
Creates a new contact.
Creates a new draft, and optionally sends it.
Creates a new post.
Creates a new task.
Updates a contact.
Updates a task.
HelpDesk.com Explore HelpDesk.com →
A cloud-based ticketing system and customer support application that centralizes customer queries and automates issue resolution.
TriggersTriggers when a new support ticket is created.
Triggers when ticket changes assignment.
Triggers when followers change in a ticket.
Triggers when there's a new message in a ticket.
Triggers when ticket changes priority.
Triggers when ticket changes status.
Creates a new ticket.
Change ticket properties or send reply.
Add followers to an existing ticket.
Add tags to an existing ticket.
Start upload transaction to allow attachments upload.
Upload attachment during open transaction.
Other Email apps on Knit
Explore more Email integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
ActiveCampaign Postmark
ActiveCampaign Postmark is a transactional email delivery service designed to help developers send application emails and monitor delivery performance.
Amazon SES
A cloud-based email sending service designed to send transactional, notification, and bulk marketing emails reliably.
Autoklose
Autoklose is an email sales automation platform designed to manage contacts, automate outreach campaigns, and engage prospects.
Bluetick.io
Bluetick.io is an automated email follow-up platform designed to help sales teams engage prospects and streamline outreach.
Connect 365
Connect 365 is an automated email outreach application that delivers personal cold prospect messaging directly through web email accounts.
EcoSend
EcoSend is a climate-conscious email platform designed to help businesses send marketing campaigns and transactional emails sustainably.
Elastic Email
Elastic Email is an email marketing and transactional email delivery platform featuring SMTP relay and email API services.
Gmail
Gmail is a free email service developed by Google that allows users to send, receive, and manage messages.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Missive + HelpDesk.com
Is there a pre-built Missive + HelpDesk.com automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Missive and HelpDesk.com's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Missive or HelpDesk.com connector?
No. The Agent works whether or not Missive or HelpDesk.com already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Missive and HelpDesk.com help customer support teams?
Support emails are converted into organized tickets automatically, while ticket updates send email replies to keep customers informed.
Can urgent ticket alerts be sent via email?
Yes, events like SLA breaches or ticket reassignments in HelpDesk.com can instantly send email alerts through Missive.