MoEngage + Kustomer Integrations, Built by an AI Agent
Put MoEngage + Kustomer to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between MoEngage and Kustomer
See the kind of workflows teams build with MoEngage and Kustomer below — describe the exact one you want above and the Agent builds it on demand.
MoEngage + Kustomer
When customer engagement activity is logged in MoEngage, update user activity timeline in Kustomer.
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Pause marketing messages when critical support tickets open
When a new support ticket is created in Kustomer, automatically apply a temporary hold tag to the contact in MoEngage.
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Create support tickets for unengaged or unsubscribed leads
When a lead unsubscribes in MoEngage, automatically create a ticket in Kustomer for an account manager to investigate potential churn.
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Send follow-up communications upon ticket resolution
When a support ticket status changes to solved in Kustomer, update the contact profile in MoEngage and add them to a customer satisfaction sequence.
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Browse the full workflow library →
Looking to achieve something else with MoEngage and Kustomer?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for MoEngage and Kustomer
Everything MoEngage and Kustomer can do inside a workflow — the triggers that start one and the actions that run when it fires.
MoEngage Explore MoEngage →
A customer engagement platform that helps brands deliver personalized cross-channel marketing campaigns based on customer behavior.
ActionsThis action adds or removes a user from a cohort using the Cohort APIs.
This action adds a user into MoEngage. If the user profile already exists, this action updates the user’s attributes.
This action fetches campaign reports (configured in MoEngage) from MoEngage.
This action imports a user event to MoEngage using the Event APIs.
Kustomer Explore Kustomer →
Kustomer is an omnichannel customer service CRM platform for managing customer support tickets and service conversations.
TriggersTriggers when a new conversation is created.
Triggers when a conversation is updated.
Triggers when a new customer is created.
Triggers when a customer is updated.
Triggers when a new message is created.
Triggers when a message is updated.
Creates a Conversation
Create a new customer in Kustomer
Creates a Note
Creates a User
Update a Conversation
Update an existing customer in Kustomer
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4Dem.it
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Acelle Mail
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Act-On
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Active Campaign
ActiveCampaign is a customer experience platform that provides email marketing, marketing automation, and sales CRM tools for growing business teams.
ActiveCampaign
ActiveCampaign is a customer experience automation platform providing email marketing, marketing automation, and CRM tools.
ActiveDEMAND
ActiveDEMAND is an integrated marketing automation platform offering lead scoring, email automation, and call tracking for agencies.
ActiveTrail
An email marketing and automation platform providing newsletter delivery, landing pages, and SMS messaging solutions.
AddToWallet
A software platform that allows businesses to create, distribute, and manage digital passes, loyalty cards, and mobile wallet coupons.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about MoEngage + Kustomer
Is there a pre-built MoEngage + Kustomer automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches MoEngage and Kustomer's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built MoEngage or Kustomer connector?
No. The Agent works whether or not MoEngage or Kustomer already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can support team members manage marketing messaging when an SLA is breached?
Yes, when an SLA breach occurs in Kustomer, a tag can be applied in MoEngage to pause marketing emails until the issue is resolved.
Can customer marketing unsubscribes update open support tickets?
Yes, when a contact unsubscribes in MoEngage, a comment can be automatically added to open tickets in Kustomer to keep support agents informed.