When new ticket with scheduled on in Mojo Helpdesk, sync it to Kajabi.

When a scheduled ticket is opened in Mojo Helpdesk, sync user support status in Kajabi.

Try:

See all Mojo Helpdesk + Kajabi integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Mojo Helpdesk Explore Mojo Helpdesk →

Triggers

New ticket or conversation

Fires when a new support ticket or chat conversation starts in Mojo Helpdesk.

Ticket status changed

Fires when a ticket's status changes in Mojo Helpdesk.

Ticket assigned

Fires when a ticket in Mojo Helpdesk is assigned to an agent.

SLA breached

Fires when a ticket in Mojo Helpdesk breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Mojo Helpdesk.

Update ticket status

Updates a ticket's status in Mojo Helpdesk.

Assign ticket

Assigns a ticket in Mojo Helpdesk to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in Mojo Helpdesk.

Kajabi Explore Kajabi →

Triggers

New order

Fires when a customer places a new order in Kajabi.

Order status changed

Fires when an order in Kajabi is paid, fulfilled, refunded or disputed.

New customer

Fires when a new customer account is created in Kajabi.

Cart abandoned

Fires when a customer abandons their cart before completing checkout in Kajabi.

Actions

Create or update product

Creates or updates a product or listing in Kajabi.

Update order

Updates an order's status or fulfillment details in Kajabi.

Make a custom API request

Sends a custom API request to Kajabi for actions not covered by a dedicated action.

Open support tickets for abandoned high-value carts When a customer abandons a high-value cart in Kajabi, automatically create a ticket in Mojo Helpdesk so a support agent can assist with checkout. See details

Create partner support tickets when affiliates earn commissions When an affiliate earns a milestone commission in Kajabi, automatically create and assign a VIP ticket in Mojo Helpdesk for financial verification and payout processing. See details

Initiate store account adjustments when tickets are resolved When a support ticket status changes to resolved in Mojo Helpdesk, automatically send a custom API request to Kajabi to update customer records or promotional access. See details

See all Mojo Helpdesk + Kajabi integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “When new ticket with scheduled on in Mojo Helpdesk, sync it to Kajabi.” between Mojo Helpdesk and Kajabi?

Yes — describe it in the box above and Knit's Integrations Agent researches Mojo Helpdesk and Kajabi's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Kajabi to Mojo Helpdesk help with abandoned carts?

When a high-value cart is abandoned in Kajabi, an automated support ticket is opened in Mojo Helpdesk so customer service reps can reach out and offer assistance.

Can support ticket resolutions update my ecommerce store?

Yes, when a support ticket status updates in Mojo Helpdesk, you can send custom requests to Kajabi to adjust partner account settings or issue store credits.