Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Mobile Message, automatically log the activity on the contact's record in Moxie.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Moxie Explore Moxie →

Triggers

New contact or lead

Fires when a new contact or lead is added to Moxie.

Contact updated

Fires when a field on a contact changes in Moxie.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Moxie.

Deal won

Fires when a deal is marked won in Moxie.

Actions

Create or update contact

Creates or updates a contact in Moxie.

Create deal

Creates a new deal in Moxie.

Update record stage

Moves a deal or record to a new stage in Moxie.

Log activity

Logs a call, email, or note against a record in Moxie.

Mobile Message Explore Mobile Message →

Triggers

New inbound SMS

Fires when a new text message is received in Mobile Message.

New call

Fires when a new call comes in or out through Mobile Message.

Missed call

Fires when a call is missed in Mobile Message.

Call recording ready

Fires when a call recording finishes processing in Mobile Message.

Actions

Send an SMS or MMS

Sends a text message through Mobile Message.

Place an outbound call

Starts an outbound call via Mobile Message.

Create or update a contact

Creates or updates a contact in Mobile Message.

Send a voice message

Sends a recorded voice message via Mobile Message.

Send text messages to newly created leads When a new lead is created in Moxie, automatically send a welcome SMS via Mobile Message to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Moxie, send an automated SMS via Mobile Message to confirm details with the client. See details

See all Moxie + Mobile Message integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Moxie and Mobile Message?

Yes — describe it in the box above and Knit's Integrations Agent researches Moxie and Mobile Message's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Moxie and Mobile Message help track phone communications?

Inbound calls, text messages, and missed calls handled in Mobile Message can automatically log activities or update lead profiles directly inside Moxie.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Moxie can prompt Mobile Message to send an automated SMS confirmation or message to the client.