Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Twilio, automatically log the activity on the contact's record in New User Approve.

Try:

See all New User Approve + Twilio integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

New User Approve Explore New User Approve →

Triggers

New lead created

Fires when a new lead or contact is created in New User Approve.

Deal stage changed

Fires when a deal moves to a new stage in New User Approve.

Deal won

Fires when a deal is marked won in New User Approve.

Contact updated

Fires when a field on a contact changes in New User Approve.

Actions

Create or update contact

Creates or updates a contact in New User Approve.

Create deal

Creates a new deal in New User Approve.

Update deal stage

Moves a deal to a new stage in New User Approve.

Log activity

Logs a call, email, or note against a record in New User Approve.

Twilio Explore Twilio →

Triggers

New inbound SMS

Fires when a new text message is received in Twilio.

New call

Fires when a new call comes in or out through Twilio.

Missed call

Fires when a call is missed in Twilio.

Call recording ready

Fires when a call recording finishes processing in Twilio.

Actions

Send an SMS or MMS

Sends a text message through Twilio.

Place an outbound call

Starts an outbound call via Twilio.

Create or update a contact

Creates or updates a contact in Twilio.

Send a voice message

Sends a recorded voice message via Twilio.

Send text messages to newly created leads When a new lead is created in New User Approve, automatically send a welcome SMS via Twilio to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in New User Approve, send an automated SMS via Twilio to confirm details with the client. See details

See all New User Approve + Twilio integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between New User Approve and Twilio?

Yes — describe it in the box above and Knit's Integrations Agent researches New User Approve and Twilio's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting New User Approve and Twilio help track phone communications?

Inbound calls, text messages, and missed calls handled in Twilio can automatically log activities or update lead profiles directly inside New User Approve.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in New User Approve can prompt Twilio to send an automated SMS confirmation or message to the client.