Send exit surveys when subscriptions are canceled

When a subscription is canceled in NMI Merchant Central, automatically add the customer as a respondent in Google Forms (Legacy) to collect exit feedback.

Try:

See all NMI Merchant Central + Google Forms (Legacy) integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

NMI Merchant Central Explore NMI Merchant Central →

Triggers

New customer

Fires when a new customer is created in NMI Merchant Central.

Subscription canceled

Fires when a subscription is canceled in NMI Merchant Central.

New invoice generated

Fires when a new invoice is generated in NMI Merchant Central.

Payment failed

Fires when a payment attempt fails in NMI Merchant Central.

Actions

Create customer

Creates a new customer in NMI Merchant Central.

Create subscription

Creates a new subscription in NMI Merchant Central.

Cancel subscription

Cancels an existing subscription in NMI Merchant Central.

Update customer

Updates a customer's billing details in NMI Merchant Central.

Google Forms (Legacy) Explore Google Forms (Legacy) →

Triggers

New form response

Fires when a form is submitted in Google Forms (Legacy).

Survey completed

Fires when a respondent finishes a survey in Google Forms (Legacy).

Response updated

Fires when an existing response is edited in Google Forms (Legacy).

Actions

Create or update form

Creates or updates a form or survey in Google Forms (Legacy).

Retrieve a response

Looks up a specific form response in Google Forms (Legacy).

Add a respondent

Adds a respondent or contact to a form in Google Forms (Legacy).

Create subscribers from sign-up form responses When a customer submits a registration form in Google Forms (Legacy), automatically create a new customer and subscription profile in NMI Merchant Central. See details

Update customer records based on updated form details When a form response is updated in Google Forms (Legacy), automatically update the matching customer details in NMI Merchant Central to keep billing information accurate. See details

See all NMI Merchant Central + Google Forms (Legacy) integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Send exit surveys when subscriptions are canceled” between NMI Merchant Central and Google Forms (Legacy)?

Yes — describe it in the box above and Knit's Integrations Agent researches NMI Merchant Central and Google Forms (Legacy)'s public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Google Forms (Legacy) and NMI Merchant Central streamline subscription workflows?

Form entries in Google Forms (Legacy) can automatically create subscribers in NMI Merchant Central, while subscription changes in NMI Merchant Central can initiate automated survey outreach.

Can survey responses update existing subscriber records?

Yes, when a customer submits or updates information in Google Forms (Legacy), their contact and billing profile in NMI Merchant Central can update automatically.