Create subscription customers from inbound phone contacts

When a new call or SMS is received in Twilio, automatically create a customer record in NMI Merchant Central to streamline subscription sales.

Try:

See all NMI Merchant Central + Twilio integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

NMI Merchant Central Explore NMI Merchant Central →

Triggers

New customer

Fires when a new customer is created in NMI Merchant Central.

Subscription canceled

Fires when a subscription is canceled in NMI Merchant Central.

New invoice generated

Fires when a new invoice is generated in NMI Merchant Central.

Payment failed

Fires when a payment attempt fails in NMI Merchant Central.

Actions

Create customer

Creates a new customer in NMI Merchant Central.

Create subscription

Creates a new subscription in NMI Merchant Central.

Cancel subscription

Cancels an existing subscription in NMI Merchant Central.

Update customer

Updates a customer's billing details in NMI Merchant Central.

Twilio Explore Twilio →

Triggers

New inbound SMS

Fires when a new text message is received in Twilio.

New call

Fires when a new call comes in or out through Twilio.

Missed call

Fires when a call is missed in Twilio.

Call recording ready

Fires when a call recording finishes processing in Twilio.

Actions

Send an SMS or MMS

Sends a text message through Twilio.

Place an outbound call

Starts an outbound call via Twilio.

Create or update a contact

Creates or updates a contact in Twilio.

Send a voice message

Sends a recorded voice message via Twilio.

Send SMS notifications for failed subscription payments When a payment fails in NMI Merchant Central, automatically send an SMS through Twilio prompting the subscriber to update their payment details. See details

Welcome new subscribers with an automated text When a new customer or subscription is created in NMI Merchant Central, send a welcome text message via Twilio. See details

See all NMI Merchant Central + Twilio integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create subscription customers from inbound phone contacts” between NMI Merchant Central and Twilio?

Yes — describe it in the box above and Knit's Integrations Agent researches NMI Merchant Central and Twilio's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can SMS help resolve failed subscription payments?

When a payment fails in NMI Merchant Central, an automated text message is sent via Twilio with a direct link so the customer can quickly update their payment method.

Can inbound calls update customer subscription profiles?

Yes, when a missed call or new inbound call is logged in Twilio, you can automatically create or update customer profile records in NMI Merchant Central.