Log survey feedback directly to CRM activity logs

When a customer completes a survey in Formsite, automatically log the activity under their profile in Novi AMS so reps see customer sentiment.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Novi AMS Explore Novi AMS →

Triggers

New contact or lead

Fires when a new contact or lead is added to Novi AMS.

Contact updated

Fires when a field on a contact changes in Novi AMS.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Novi AMS.

Deal won

Fires when a deal is marked won in Novi AMS.

Actions

Create or update contact

Creates or updates a contact in Novi AMS.

Create deal

Creates a new deal in Novi AMS.

Update record stage

Moves a deal or record to a new stage in Novi AMS.

Log activity

Logs a call, email, or note against a record in Novi AMS.

Formsite Explore Formsite →

Triggers

New form response

Fires when a form is submitted in Formsite.

Survey completed

Fires when a respondent finishes a survey in Formsite.

Response updated

Fires when an existing response is edited in Formsite.

Actions

Create or update form

Creates or updates a form or survey in Formsite.

Retrieve a response

Looks up a specific form response in Formsite.

Add a respondent

Adds a respondent or contact to a form in Formsite.

Convert form responses into CRM contacts When a prospect submits a new form response in Formsite, automatically create or update their contact profile in Novi AMS. See details

Send customer feedback surveys on closed deals When a deal is marked won in Novi AMS, automatically add the customer as a respondent in Formsite to gather post-sale feedback. See details

See all Novi AMS + Formsite integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log survey feedback directly to CRM activity logs” between Novi AMS and Formsite?

Yes — describe it in the box above and Knit's Integrations Agent researches Novi AMS and Formsite's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Novi AMS?

Yes, inbound responses from Formsite can instantly generate new lead records or deals in Novi AMS without manual data entry.

Can I send survey invitations based on deal updates in Novi AMS?

Yes, when a deal is won or updated in Novi AMS, you can automatically add the contact as a respondent in Formsite to collect feedback.